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Help Desk Analyst
Help Desk Analyst-March 2024
Santa Clarita
Mar 28, 2026
About Help Desk Analyst

  Description You might be interested in Robert Half's new job opening for a Help Desk Analyst, if you want to work in an innovative and fast-paced environment. We're looking for a creative with a talent for solving both routine and unique problems. To succeed at this position, you will need to support local and field users, in a highly visible role that has a positive impact on both the department and the company. This Help Desk Analyst role is based in the Valencia, California area and is a permanent opportunity.

  Your responsibilities

  Spot recurring technical issues and deploy solutions to address the root of the problems

  Offer IT support for operating systems, productivity software, and a variety of other applications used internally

  Independently investigate and implement solutions to technical issues

  Answer and follow up on technical help tickets submitted via phone, email, and walk-ups Requirements

  Comprehension of basic networking concepts

  Well-founded grasp of Microsoft Office Suites

  Proven knowledge of Desktop Hardware

  Active Directory experience desired

  Hardware Troubleshooting experience preferred

  Deep understanding of Basic Network Troubleshooting

  Hardware and Software experience required

  Computer Hardware experience

  Strong problem-solving skills

  Good understanding of IT support ticketing systems

  Demonstrated knowledge of user administration and bug fixing in a client server environment

  Demonstrated excellence in installing and configuring operating systems, networked and local printers, and business applications

  FOR IMMEDIATE CONSIDERATION, PLEASE MESSAGE DEVIN LEWIS ON LINKEDIN WITH YOUR UPDATED RESUME

  Technology Doesn't Change the World, People Do.®

  Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

  Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

  All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

  © 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .

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