At Kelly®, we’re passionate about helping you find a job that works for you. How about this one? We’re seeking a Health Navigator to work at a premier healthcare services provider remotely. With us, it’s all about finding the job that’s just right.

　　Start Date: ASAP

　　Assignment Length: Through May with possible extensions

　　Schedule: Monday -Friday from 8:00AM-5PM

　　Rate: $17.50/ hour

　　Why you should apply to be Customer Service Representative:

　　• Work for a leading healthcare services provider

　　• Opportunity to make a difference in the lives of members

　　• Enjoy a competitive pay rate

　　• Receive excellent benefits

　　• Work in a supportive, team-oriented environment

　　What’s a typical day as Customer Service Representative? You’ll be:

　　•Conducting educational telephone calls advising members of available benefits, services and programs; completes health needs assessment, and refers members to population health management programs as appropriate. •Reaching out to members with identified gaps in care; encouraging and motivating them to become compliant; offering assistance in locating providers and appointment scheduling.

　　•Managing system work queues; screening identified members for eligibility, prior case activities, recent claims, customer service inquiries and authorization history; assigning members to clinical team for call outreach and intervention. •Facilitating research and analysis of inquiries and/or complaints related to processes and designations, member lost incentives, and other program related inquiries.

　　• Reporting to the Clinical Team Leader

　　This job might be an outstanding fit if you:

　　• Have an Associate's Degree in education, communication, or health related field or equivalent work experience

　　• Have 2+ years of experience in a customer service support role

　　• Possess proficient interpersonal and organizational skills

　　• Have the ability to work independently with minimal supervision or function in a team environment

　　• Are self-motivated and able to manage multiple tasks and set priorities

　　• Have effective time management skills

　　• Possess excellent oral and written communication skills

　　• Have knowledge in Medical terminology

　　What happens next

　　Once you apply, you’ll proceed to next steps if your skills and experience look like a good fit. But don’t worry—even if this position doesn’t work out, you’re still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more.

　　Helping you discover what’s next in your career is what we’re all about, so let’s get to work. Apply to be Customer Service Representative today!

　　#CB

　　#P2

　　As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here (https://www.mykelly.com/help-support-working-with-kelly-us/#Benefits) for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

　　Get a complete career fit with Kelly ® .

　　You’re looking to keep your career moving onward and upward, and we’re here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.

　　About Kelly

　　Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

　　Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly’s Human Resource Knowledge Center.Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.

　　Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly’s Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.