What You'll Do

　　Cisco Security seeks a Head of Design to lead an organizational transformation of design for the User Protection Suite, Cisco’s offerings that help people at work secure their devices and enjoy safe and unfettered access to the applications they use at work. We are looking for a leader who is confident in establishing a user-centered, service-design-minded strategic partnership with multi-functional peers.

　　User Protection Suite is a critical part of Cisco Security’s shift away from siloed point products toward an integrated platform (think offerings like GSuite, Office 365, Creative Cloud, but for security products). The Design organization is crucial to this shift, with efforts including contributing to a new overarching vision for an improved end-to-end security experience, establishing new user-centered and service design practices to sustainably drive toward that vision, and the development of a robust design system and platform-wide information architecture that ties together Cisco Security offerings for people at work.

　　The User Protection Suite Head of Design will be responsible for creating a robust design culture, clear career paths, and training and mentorship opportunities for their team. Along with this, they will be establishing and updating our Product Design, UX Research, Content Design, Design Operations, and Design Systems functions in partnership with the Chief Design Officer for Cisco Security. Among the first tasks for the Head of Design will be articulating a vision for a cohesive integration of the products within the Suite.

　　Who You Are

　　The Head of Design for User Protection Suite operates primarily with two product teams, Cisco Secure Access, and Cisco Duo, while maintaining connections to the broader Security Business Group (SBG). As such, their directive is quite broad.

　　Who You'll Work With

　　Executive leadership

　　Active member of the User Protection Suite executive team, contributing to long-term planning and ongoing strategy with Product Management and Engineering leaders

　　Active member of the Security Business Group’s design leadership team, contributing to overall design process development and experience strategy

　　Creative leadership

　　For design within the User Protection Suite, as a means of delivering clarity and delight, as a key contributor to user and customer happiness, and as a driver for invention, innovation, and new critical thinking. People leadership

　　Recruit, hire, and retain in a remarkably competitive talent marketplace

　　Cultivate a Positive Culture: Build and instill a positive and inclusive culture, emphasizing the importance of diversity, equity, and inclusion.

　　Establish professional development guidance and career paths

　　Mentor managers and leaders in the Design organization on how they can be most effective

　　Operational leadership

　　Plan an organizational structure to address the platform-oriented future of the User Protection Suite Team while capably serving existing product lines

　　Build relationships with corporate operations functions (HR, Finance, IT) to ensure that the Design team has what it needs to thrive

　　Your experience includes

　　Leading sizable (over 50 people) and high-functioning design teams, that include Product Design, Content Design, Design Operations, and Design Systems

　　Shipped complex, technical SaaS enterprise products of high quality and with impact for both the business and users

　　Change and transformation management, particularly around establishing new practices and processes within product development

　　Working with insights derived from quantitative and qualitative research to drive vision and direction

　　Successful multi-functional engagement with product management, engineering, and marketing

　　Leadership of Design Thinking, Google Design Sprints, and other similar design facilitation efforts

　　Minimum Qualifications

　　Executive presence and gravity, credibility at all levels from the Executive Leadership Team to the front line

　　Able to freely move between the 10,000 ft of corporate strategy to the 1 in of design delivery without getting lost in the details

　　Perseverance and grit, recognizing that given Cisco’s size and complexity, change takes persistent effort over time

　　Systems thinker able to lead and weave the various components of User Protection Suite offerings

　　A willingness to delegate to others, to maintain focus on that which only you can do

　　Passion for the information security space,

　　Compelling communicator and storyteller

　　Preferred Qualifications

　　Collaboration with HR, facilities, IT, finance, and other operational functions to ensure your team has the resources it needs

　　Proven success in building healthy and happy design organizations

　　Why Cisco Secure

　　We're global, we're adaptable, we're diverse, and our security portfolio is as extensive as it is groundbreaking. Have you heard of Threat, Detection & Response, Zero Trust by Duo, Common Services Engineering, or Cloud & Network Security? Those are only a few of our product teams! The only thing we're missing is YOU.

　　Join an enterprise security leader with a start-up culture, committed to driving innovation and giving you the opportunity to make an impact. We #InnovateToWin and we know we're better together, that's why we're dedicated to inclusivity, collaboration, and diversity in everything we do.

　　We're proud to be the Best Small and Mid-Size Enterprises Security Solution Cisco Secure continues to grow and evolve year after year with 100% of Fortune 100 Companies using our products, and we're excited to see the new heights we'll reach with your passion for security, your customer focus, and your desire to change things up!

　　There are so many amazing reasons to join Cisco. Learn more [1] here!

　　References

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　　https://www.cisco.com/c/en/us/about/careers/we-are-cisco.htmlCisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.

　　Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.