Hard Services Supervisor

　　Job ID

　　149338

　　Posted

　　04-Jan-2024

　　Service line

　　GWS Segment

　　Role type

　　Full-time

　　Areas of Interest

　　Engineering/Maintenance

　　Location(s)

　　Bristol - England - United Kingdom of Great Britain and Northern Ireland

　　Job Title

　　Hard Services Supervisor

　　Job Description

　　CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a supervisor to join the team located in Bristol. The successful candidate is responsible for the coordination of FM & Technical Services to site to meet SLA requirements and key performance indicators.

　　Role Summary:

　　• Primary focus on delivery of all FM Operations in accordance with KPI & Output measurements

　　• Support / Monitor 3rd party maintenance supplier activities when required and report any corrective works arising

　　• Comply with QHSE requirements as outlined within the SLA

　　• Act as a part of site emergency team i.e. Fire Marshall, as required for emergency control activities

　　• Report all accidents, occupational illnesses and emergencies in relevant books / documentation

　　• Ensure all contractors, under sphere of control, operate within appropriate H&S processes and client HSE standards

　　• Conduct monthly self-assessment SLA checks in support of quarterly contract performance requirements

　　• Responsible for the image and visual standards of the site/s taking ownership of any issues or concerns

　　• Provide flexible support to the FM Operation areas as

　　• Deliver goods received to correct destination / person

　　• Approve invoices, goods received notes and statements for payment purposes

　　• Take ownership and understand customer requirements and be able to demonstrate the ability to close out concerns, ensuring customer is kept appraised at all times

　　• Act as deputy in the absence of line management

　　• Provide and arrange cover for the operational team as defined by line management

　　• Other activities and responsibilities may be individually defined

　　• Present and record weekly toolbox talks and efficiently convey relevant information

　　• Ability to organize and issue tasks to engineers and to carry out checks through the auditing system

　　• Carry out audits on engineering team and sub-contractors.

　　• Be part of the site on call team for OOH cover

　　• Survey and quote for additional works and repairs

　　Experience Required:

　　• Hold a technical qualification for example (Electrical/Mechanical/Gas/A/C) but limited to

　　• Knowledge and awareness of the facilities management industry

　　• Knowledge and understanding of various technical working of site equipment (Electrical, Mechanical, BMS and HVAC)

　　• An understanding of compliance and the ability to monitor and up-date records

　　• Practical experience in working with supply partners to deliver a seamless, integrated service

　　• Strong PC skills - MS Office

　　• Experience with CAFM systems

　　• Self-motivated and resourceful

　　• Good administrative skills

　　• Well organised

　　• Good prioritization and planning skills

　　• Customer services experience

　　• Ability to communicate at all levels

　　• Service orientated attitude combined with innovative thinking

　　About CBRE Global Workplace Solutions:

　　As one of the business units in CBRE, Global Workplace Solutions provides end-to-end services across the complete lifecycle of the workplace, helping to improve business operations and reduce cost. As a one-stop solutions provider with a broad array of long-term customers and customized services, Global Workplace Solutions has delivered US$3 billion in savings to customers over the past ten years.

　　CBRE Group, Inc., a Fortune 500 and S&P 500 company headquartered in Los Angeles, is the world’s largest commercial real estate services and investment firm (in terms of 2014 revenue). The Company has more than 70,000 employees and serves real estate owners, investors and occupiers through more than 400 offices worldwide

　　CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)