At BayCare, we are proud to be one of the largest employers in the Tampa Bay area. Our network consists of 16 community-based hospitals, a long-term acute care facility, home health services, outpatient centers and thousands of physicians. With the support of more than 30,000 team members, we promote a forward-thinking philosophy that’s built on a foundation of trust, dignity, respect, responsibility and clinical excellence.

　　The Guest Services Specialist is responsible for the following:

　　Delivering world class customer service and functions as the guests’ liaison to all services within the designated BayCare Health System’s hospital and the surrounding community

　　Must possess advanced computer skills

　　Will become proficient in all the following, as required: reception, registration and check-in, visitor management, waiting room management, document management, environment of care and emergency response.

　　This role is hospitality-focused and critical to support a positive experience for each guest.

　　Required specific skills include:

　　self-motivated team-player with 1-year of demonstrable success in a high stress, fast-paced work environment.

　　Must successfully complete OLC training modules as assigned within 12 months.

　　Required Experience is 1 year Related field and 2 years Customer Service.

　　BayCare offers a competitive total reward package including:

　　Benefits (Health, Dental, Vision)

　　Paid time off

　　Tuition reimbursement

　　401k match and additional yearly contribution

　　Yearly performance appraisals and team award bonus

　　Community discounts and more

　　AND the chance to be part of an amazing team and a great place to work!

　　Minimum Qualifications:

　　Required Experience

　　1 year Related field and 2 years Customer Service.Education:

　　HS Graduate or Equivalent GED required

　　Associate's Degree preferred

　　Health science specialization preferred

　　Facility:

　　Winter Haven Hospital

　　Location: Winter Haven, FL

　　Status: Part Time

　　Shift Hours: Varies

　　Weekend Work: Every

　　On Call: No

　　Equal Opportunity Employer Veterans/Disabled

　　Position Guest Services Specialist

　　Location Winter Haven:Winter Haven | Business and Administrative | Part Time

　　Req ID null