Description

　　Performs varied pro shop duties as the front-line customer service representative and cashier at Mariana Butte Golf Course, Loveland Olde Course or Cattail Creek. The hiring range for this position is $14.42- $17.98 per hour depending on qualifications and experience.

　　This is a part year position lasting a maximum of 10 months working less than 30 hours per week.

　　Benefits include discounted rounds of golf and a discount in the Pro Shop!

　　Position will remain open until filled.

　　ESSENTIAL JOB FUNCTIONS:

　　Coordinates with the Golf Professional and Assistant the opening and closing of the facility; assists golf play activities on the course; collects fees; assists with sales of pro shop merchandise; assist with golf cart staging, realigning, cleaning or taking unneeded cart to cart barn; pick up empty range ball baskets on driving range and empty trash containers around clubhouse. Enhance golf course image through quality customer service provided to all customer.

　　OTHER JOB FUNCTIONS:

　　May be required to work at different facilities in other areas of the division with training as needed by supervisor. Duties may include but are not limited to trash removal, cleaning, painting and other maintenance tasks as required.

　　JOB QUALIFICATIONS:

　　Knowledge, skills and abilities:

　　Must possess general working knowledge of pro shop procedures and methods. Requires typing at a speed that would enable a transaction or project to be completed in a timely manner. Must be able to communicate effectively with co-workers and the general public. Ability to answer telephones and clearly communicate information. Must possess excellent customer service skills and be able to deal with customers diplomatically and effectively and demonstrate the skills of good judgment and patience. Must be able to complete fee transactions quickly and accurately. Must be able to operate menu driven computer/cash register system.

　　Core competencies: Accountability, Integrity, Transparency & Honoring the Public Trust, Collaboration, Innovation, Safety, Excellent Service with Courtesy and Kindness

　　Education and/or experience:

　　One (1) year of previous work experience performing similar customer service duties including high degree of public contact and customer relations in a fast-paced environment required. Experience with computerized cash register highly desirable.

　　Licensure and/or certifications:

　　Must be at least 18 years of age and possess a valid driver's license.

　　Material and equipment directly used:

　　Personal computer, laser printer, digital camera, calculator, multi-line telephone, fax machine, and two-way radio

　　Working conditions and physical requirements:

　　Light physical work requiring ability to move and position up to 30 pounds; some lifting and carrying; regular walking and standing for work in pro shop; some hand/eye coordination for operation of computer and cash register; foot/eye coordination for operation of golf vehicle equipment. Will be required to work indoors and outdoors in varied weather conditions.

　　This job description is not designed to contain a comprehensive listing of activities, duties or responsibilities that are required of the employee.

　　With over 300 days of sunshine, and just 30 miles from Rocky Mountain National Park in the heart of northern Colorado, Loveland is an ideal community for anyone to call home. Known as the Sweetheart City, this vibrant cultural hub is home to nearly 500 sculptures and public art installations, the world-famous Valentine Remail Program, and picturesque views of the Rocky Mountains. The community is bustling with a thriving arts, brewery, foodie and shopping scene. Enjoy headliner concert and theatre productions, professional hockey events, endless community recreation and open space opportunities, art and sculpture shows, and several local festivals. Loveland also boasts an award-winning golf course and an inclusive library and community center. Loveland, Colorado has EVERYTHING YOU LOVE!

　　In 2020, Loveland was the only Colorado City to win the Governor’s Award for Downtown Excellence, is the top residential recycling City in the state for 4 consecutive years and has been ranked as one of the top places to live, work and raise a family in the U.S. and as one of the Most Idyllic Picturesque towns in America.

　　Apply today to join more than 800 employees who work to meet the core values of: Accountability & Integrity, Transparency & Honoring the Public Trust, Collaboration, Innovation, Safety, Excellent Service with Courtesy and Kindness. The City of Loveland is a diverse and welcoming community organization and our employees enjoy a competitive benefits program, various opportunities for growth and development, and an exceptional work-life balance.

　　A vibrant community, surrounded by natural beauty, where you belong!

　　Non Benefit Eligible Benefits Package Includes:

　　Retirement – 457 employee funded plan

　　Medical Leave – Up to 48 hours accrued. Accrue 1 hour of leave per 30 hours worked

　　Reasonable accommodations will be made to enable qualified individuals with disabilities to perform the essential functions.The City of Loveland provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, disability, genetic information, age, or any other status protected under federal, state, and/or local law.

　　The City of Loveland participates in E-Verify. In accordance with E-Verify requirements, upon your date of hire the City of Loveland will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. E-Verify Notice of Participation. Learn more about your right to work. Visit E-Verify.gov (https://www.e-verify.gov/employees) for more information.

　　A driving record and criminal history background check, will be obtained pre-employment.

　　Qualifications

　　Licenses & Certifications

　　Required

　　*Valid DL RequiredExperience

　　Required

　　1 year: Previous work experience performing similar customer service duties including high degree of public contact and customer relations in a fast-paced environment. Preferred

　　Experience with computerized cash register.