Role Profile - Geo Training Head (D1 band)

　　Role Definition

　　Responsible for leading training delivery in Phillipines Geography

　　Roles and Responsibilities

　　Align training interventions to the needs of the Business Unit; Deliver tangible business value through the deployment of an effective training strategy Responsible for operationalization of process and domain training framework Responsible for determining performance gaps, identifying training needs, working with SMEs, internal partners and vendors to implement training solutions in domain Ensure overall quality of training delivery; ensure standardization & quality of content Develop pre-process & process trainers and SMEs Review process training periodically with domain leaders and drive corrective action Deploy KT strategy during transitions in domain Responsible for Client Interfacing activities involving Change Management, Program Management, Strategy Development, Process Improvement, Cost Optimization and Business Planning Recording, Tracking, monitoring and escalating program implementation via regular status reports Build capability to engage as a strategic partner with the client in their transformation approach

　　Skills Required

　　Must Have Experience in Training Delivery management, Experience in domains like Healthcare, New Age, Medical/Pharma, Experience in managing teams, partnering with cross-functional teams and actively engaging with clients

　　Certifications and Assessments

　　Project Management, Design Thinking, Six Sigma

　　Education

　　Graduate in any discipline