Position Summary...

　　What you'll do...

　　What you'll do...

　　We are seeking a dynamic and experienced leader to shape the future of retail operations nationwide. As the Director of Operations, you will play a crucial role in championing our culture of safety, diversity, development, operational excellence and customer experience. This leadership position requires expertise in engaging and leading a team of managers to achieve professional excellence. Join us in creating an environment that fosters ownership, creativity, and constructive communication to deliver on our customer promise every day.

　　About Supply Chain

　　What you'll do:

　　Operational Excellence: Drive and facilitate continuous improvement initiatives within the organization. Develop and implement strategies, methodologies, and tools to optimize operational processes, increase efficiency, and enhance overall organizational performance. Drive strategic improvements: Develop and implement a comprehensive business plan for our facility to achieve facility goals, including safety, and maintenance. Identify opportunities for strategic enhancements in complex operations.Financial management: Manage financial aspects for a large-scale facility by approving and tracking expenses against budgets. Monitor asset utilization and prepare, review, and analyze business reports.Leadership and team development: Lead and direct the facility's leadership team, setting goals, monitoring performance, and providing feedback. Identify training and development needs, ensuring learning and growth opportunities. Support Supply Chain and company policies and procedures. Oversee hiring, promotion, coaching, teaching, and evaluation of associates.Compliance and standards: Monitor and ensure facility-wide compliance with logistics, quality, safety standards, policies, procedures, and directives. Develop, distribute, and maintain procedures and supporting documentation. Review and approve forecasted staffing plans to meet business demands.Issue resolution: Resolve associate, customer, and supplier concerns by investigating and making fact-based decisions or consulting with others.Community engagement: Act as a community liaison by participating in local organizations and charitable activities. Promote company-sponsored programs and events to associates, customers, and the local community.Business planning and project execution: Drive the execution of multiple business plans and projects. Identify customer and operational needs, communicate priorities, remove barriers and obstacles, provide resources, set performance standards, measure progress, and adjust accordingly. Demonstrate adaptability and support continuous learning.Associate supervision and development: Provide supervision and development opportunities for associates through selection, training, mentoring, assigning duties, and building a team-based work environment. Establish performance expectations, conduct regular evaluations, provide recognition, rewards, and coaching for success and improvement. Foster diversity awareness.Policy and ethics: Promote and support company policies, procedures, mission, values, and standards of ethics and integrity. Train others in their use and application, ensure compliance, and utilize and support the Open Door Policy.Continuous improvement: Evaluate ongoing effectiveness of current plans, programs, and initiatives to ensure business needs are met. Consult with business partners, managers, co-workers, or other key stakeholders. Solicit, evaluate, and apply suggestions for improving efficiency and cost-effectiveness. Participate in and support community outreach events.

　　What you'll bring:

　　Expertise in fulfillment or distribution center operationsGoal-oriented with a track record of exceeding targetsStrong analytical and data-driven mindsetServant leader with a compassionate coaching approachExcellent interpersonal skills, building meaningful connectionsEffective time management and ability to handle multiple meetingsSkilled in conflict resolution and facilitating cooperative solutionsProactive mindset with a focus on continuous improvementFamiliarity with process simplification methodologies (e.g., Six Sigma, 5S, Asana)Thrives in a challenging environment and Fortune 1 scale

　　The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.

　　Benefits & Perks:

　　Beyond our great compensation package, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more.

　　Equal Opportunity Employer:

　　Sam's Club is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.

　　 Minimum Qualifications...

　　Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

　　Minimum Qualifications:Bachelor's degree in Management, Supply Chain, Business Administration, Finance, or related field and 3 years' supervisory experience in a senior management role within an operation, distribution, supply chain, or retail environment OR 5 years' supervisory experience in a senior management role in an operations, distribution, supply chain, or retail environment.

　　 Preferred Qualifications...

　　Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

　　Business - International, Developing and maintaining critical external relationships, Food - Safety, Lean Manufacturing, Managing Fresh or Dry Grocery, Operations, Profit and Loss (P&L) Responsibility

　　Masters: Business, Masters: Supply Chain

　　Project Management - Project Management Professional - Certification

　　 Primary Location...

　　21430 S CICERO AVE., MATTESON, IL 60443-2215, United States of America