Specialty/Competency: IFS - Internal Firm Services - Other

　　Industry/Sector: Not Applicable

　　Time Type: Full time

　　Travel Requirements: Up to 20%

　　A career in National Special Functions, within Internal Firm Services, will provide you with the opportunity to support service, sector, and market leaders deliver the unique PwC client experience to our clients. You’ll play an important part in continuously innovating and improving Firm operations so that we can continue to provide the highest quality of services to our current and prospective clients.

　　Our team focuses on representing data as a strategic business asset to help serve our clients. You’ll focus on using data and information across PwC to drive change and improvements in data related operations to help enable the business as well as provide insights related to attendant risks.

　　To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

　　As a Senior Associate, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

　　Use feedback and reflection to develop self awareness, personal strengths and address development areas.

　　Delegate to others to provide stretch opportunities, coaching them to deliver results.

　　Demonstrate critical thinking and the ability to bring order to unstructured problems.

　　Use a broad range of tools and techniques to extract insights from current industry or sector trends.

　　Review your work and that of others for quality, accuracy and relevance.

　　Know how and when to use tools available for a given situation and can explain the reasons for this choice.

　　Seek and embrace opportunities which give exposure to different situations, environments and perspectives.

　　Use straightforward communication, in a structured way, when influencing and connecting with others.

　　Able to read situations and modify behavior to build quality relationships.

　　Uphold the firm's code of ethics and business conduct.

　　Job Requirements and Preferences :

　　Basic Qualifications :

　　Minimum Degree Required :

　　High School Diploma

　　Minimum Years of Experience :

　　2 year(s) of relevant experience

　　Preferred Qualifications :

　　Degree Preferred :

　　Bachelor Degree

　　Additional Educational Preferences :

　　Bachelor’s degree in Engineering / Computer Science / Information Systems or related fields preferred.

　　Preferred Knowledge/Skills :

　　Demonstrates thorough abilities and/or a proven record of success as a team leader including:

　　Communicating with various stakeholders from across PwC globally;

　　Managing system access including review and approval/denial of access requests to various environments e.g. Staging, Production;

　　Monitoring data submissions made by territories and assist with upload errors;

　　Checking for data quality issues such as duplicate records, records with incomplete information and records not conforming with the prescribed syntax;

　　Managing defects to establish system issues are resolved efficiently and effectively;

　　Using technology platforms such as Visual Studio Team Services (VSTS), SFTP tools, Service Now, etc.;

　　Managing incidents and requests via the global ticketing tool, as well as SLA tracking and monitoring;

　　Analyzing data and delivering data quality using SQL and Excel;

　　Creating change requests for bug fixes via VSTS and effectively communicate with the development team;

　　Developing detailed design documents, collaborate with the ORD system’s development team and conduct UAT for new system releases;

　　Documenting operational processes and policies;

　　Understanding of MDM processes, tools, architecture, data quality, data integration, data modeling and mapping;

　　Understanding of problem management and change management;

　　Partnering with a cross-functional team, executive leadership, subject matter specialists and data stewards to contribute to an overarching, holistic service management process;

　　Diagnosing, proposing solutions to, and resolving technical issues;

　　Translating complex technical scenarios into a language understandable by non technical stakeholders;

　　Working in a fast paced work environment across remote teams;

　　Displaying attention to detail and accuracy through documentation and analytical skills;

　　Developing detailed design documents/technical specification (e.g. source to target documentation);

　　Managing and publishing documentation and communications using Google Apps; and,

　　Working with dashboard reporting and Power BI; data modeling tools such as Enterprise Architecture Sparx; and, MS SQL Server, metadata management pools, and SharePoint.

　　Learn more about how we work: https://pwc.to/how-we-work

　　PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.

　　All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PwC is proud to be an affirmative action and equal opportunity employer.

　　For positions based in San Francisco, consideration of qualified candidates with arrest and conviction records will be in a manner consistent with the San Francisco Fair Chance Ordinance.

　　Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines

　　For positions in California, Colorado, Hawaii, Nevada, New York State, or Washington State, or for opportunities that will report to a supervisor, office or other work site in New York State, please visit the following link for pay range information: https://pwc.to/payrange-v1-ifsseniorassociate

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