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　　 Description & Qualifications

　　Description

　　About Us:

　　The Garnishment Administrator is responsible for providing world class support and timely processing of assigned garnishment cases for UKG Inc.'s customers who utilize our Garnishment Administration and Disbursement product offering. The key responsibilities are to accurately process garnishment withholding orders to ensure compliance. This includes following the jurisdiction requirements and our standard processes to set up garnishment deductions and written responses as required to the agencies and courts.

　　Primary Duties and Responsibilities:

　　• Ability to recognize and categorize orders for all garnishment types

　　• Performs accurate and timely garnishment processing including garnishment interpretation and updating deductions data according to established timelines, standards and procedures for all garnishment types with minimal assistance

　　• Follows the established process to provide accurate and timely written answers/ court interrogatories to courts, agencies, and garnishees as required within prescribed time limits

　　• Respond timely and accurately to internal and external contacts including customers, courts, attorneys and agencies concerning garnishment orders

　　• Escalates non-routine inquiries and issues for assistance to Sr Specialist, Team Lead, Garnishment Manager and include Director on critical issues

　　• Effectively use appropriate resources which include process documentation and our compliance reference 'Complete Guide to Federal & State Garnishments'

　　• Attend and actively participate in all scheduled Customer Success Group, Garnishment Department Team meetings and review recordings for any missed due to time off or other unavoidable conflicts

　　• Facilitate POD team meetings and review / explain process and procedure changes and enhancement suggestions

　　Qualifications

　　About You:

　　Basic Qualifications: 

　　• 1+ year(s) Garnishment processing experience-preferably multi-state creditor garnishments with high transaction volumes

　　• Intermediate proficiency with Microsoft Office applications: Word, Excel and Outlook

　　• Demonstrated ability to calculate figures and amounts such as discounts, interest, commissions and percentages

　　• Demonstrated ability to provide superior customer service to the client at each touch point

　　• Strong oral and written communication skills

　　Preferred Qualifications:

　　• Associate degree (A.A.) or equivalent

　　• Working knowledge with UKG Pro/UltiPro is a plus 

　　• Must be able to manage assigned work in an organized, proactive and independent manner to meet all required time frames and commitments

　　• Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm

　　• FPC or CPP is a plus

　　 EEO Statement

　　Equal Opportunity Employer

　　Ultimate Kronos Group is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.

　　View The EEO Know Your Rights poster and its supplement.

　　View the Pay Transparency Nondiscrimination Provision

　　UKG participates in E-Verify. View the E-Verify posters here .

　　 Disability Accommodation

　　For individuals with disabilities that need additional assistance at any point in the application and interview process, please email [email protected].