Hourly rate based on experience, minimum starting rate of $14.50

　　The Loss Prevention Service Specialist will be placed in high risk/complex stores. The primary role of the LPSS is to engage customers, promote customer service and provide deterrence to theft. The LPSS will be highly visible and spend the majority of their time at the store entrance and in “Center Core”. The LPSS will work to raise shortage awareness among store associates. This position will communicate frequently with both store management and loss prevention associates.

　　ACCOUNTABILITIES

　　PRIMARY RESPONSIBILITIES

　　Works to promote customer service in the store by implementing the Kohl's “Smile and Say Hi” initiatives and helping customers with their needs

　　Assists in implementing loss prevention strategy

　　Promote a neat and clean store appearance at the entrance

　　Conducts associate package checks

　　Works in “Center Core” or at entrances to deter theft and provide customer service

　　OTHER DUTIES

　　Will NOT make shoplifting apprehensions

　　May assist the loss prevention associates, as necessary

　　Conducts building and physical security inspections to minimize exposure to loss

　　Promotes a safe environment for associates and customers and responds to emergency situations

　　QUALIFICATIONS

　　REQUIRED

　　Maintains attendance according to Kohl's standards

　　Strong communication and interpersonal skills. Works well with fellow associates, supervisors and customers

　　Maintains high ethical standards and adheres to Kohl's policies and procedures

　　Maintains standards of appearance by following the required Kohl's dress code

　　Ability to participate in physical activities, including walking, lifting and climbing on a regular basis

　　PREFERRED

　　Experience in a customer service environment

　　Prior experience in retail loss prevention, security or law enforcement preferred

　　Pay Starts At: $14.50