Front Office Receptionist

　　Job Details

　　Level

　　Experienced

　　Job Location

　　Tarbell Management Group - Hogansburg, NY

　　Position Type

　　Full Time

　　Education Level

　　2 Year Degree

　　Salary Range

　　$16.00 - $17.00 Hourly

　　Travel Percentage

　　None

　　Job Shift

　　Day

　　Job Category

　　Human Resources

　　Description

　　JOB SUMMARY

　　The position of Front Office Receptionist is a multifaceted role that requires providing comprehensive administrative support to the Human Resources team, answering incoming calls, welcoming guests and vendors, and organizing document filing and scanning. Upholding the company's mission and vision is a critical aspect of this role, as it helps ensure that our markets receive exceptional service. Maintaining strict confidentiality is a top priority, and you will also be responsible for handling incoming and outgoing packages and mail. Given the dynamic business environment, it's possible that some of the responsibilities associated with this position may be subject to change.

　　ESSENTIAL JOB FUNCTIONS

　　Provide comprehensive administrative support to the office team, including answering the main company switchboard, welcoming guests and vendors, and organizing and scanning files.

　　Order and code office supplies, ensuring an adequate inventory is maintained, as approved.

　　Responsible for mailing letters on behalf of the company.

　　Monthly creation and/or mailing of birthday and anniversary cards.

　　Facilitation of Associate of the Quarter awards.

　　Responsible for handling Human Resources-related communication via email or internal communications app.

　　Provide general support to visitors by checking calendar availability and scheduling as necessary.

　　Monitor UPS and FedEx deliveries and shipments.

　　Updating the Human Resources Standard Operating Procedures.

　　Keeping the main reception area clean and tidy.

　　Perform additional tasks assigned by the Human Resources team.

　　Generate reports across various software types, as directed by the Human Resources team.

　　Assist with the New Hire and Onboarding process and distribute payroll.

　　Aid in maintaining employee records and files and ensuring I-9 compliance.

　　Complete the daily mail run.

　　SUCCESS FACTORSWe will know the Front Office Receptionist is successful when:

　　Deadlines are met or exceeded, without jeopardizing quality.

　　Plans effectively to produce the desired volume/meets department goals.

　　Seeks opportunities to increase productivity.

　　Prioritizes/re-prioritizes to meet new/changing demands.

　　Carries out work assignments and tasks within budget.

　　Demonstrates adaptability and flexibility when handling change.

　　Manages time effectively and prioritizes projects efficiently.

　　BEHAVIORAL CHARACTERISTICS

　　Ability to interact with all levels of associates and customers professionally.

　　Must have exceptional interpersonal and communication skills.

　　Must represent the organization and department positively and professionally.

　　Must have the ability to multitask, use sound judgment, and manage conflicting priorities.

　　Qualifications

　　QUALIFICATIONS

　　Associate's degree (A.A.) or equivalent certification from a technical school; or three years related experience and/or training, or equivalent combination of education and experience.

　　Must have the capability to use office-related programs and software to prepare required/requested correspondence, reports, memorandums, and other documentation as necessary.

　　Must have the capability to review written documents for accuracy and completeness while maintaining confidentiality.

　　Must be able to lift, carry, and store Business Services’ Records and other supplies/equipment.

　　CONCLUSION

　　The job description above outlines the responsibilities that will facilitate your success in your position. At Tarbell Management Group, LLC, we prioritize customer and employee satisfaction. In the event of any changes related to our business success or the needs of our customers or organization, we may modify or adjust some of the responsibilities associated with this position.