Hotel:Fort Collins HiltonFront Office ManagerFull time

　　Starting Compensation:$55,000 - $56,829Expected Job Closing Date:2024-02-20

　　Primary Purpose:The primary purpose of the Front Office Manager is to ensure an exceptionalguest experience while ensuring all standard operating procedures pertinent tothe Front Office Department (including brand and Atrium specific) arebeing followed.

　　Work Performed:

　　TheFront Office Managerwill be tasked with the following duties,responsibilities, and assignments:

　　Manage direct reports by ensuring Associates understand employmentpractices, recommending employment decisions and corrective action,supporting performance management, and implementing discipline

　　Ensurethat Associates are meeting guest needsand appropriately responding toany guest concernsandescalating as appropriate;

　　Createa best-in-class guest experience by engaging with guests, providingfriendlycourteousservice, anticipating guest needs, increasing guestloyalty, and maintaining relationships;

　　Coordinateactivities with other departments to ensure that services areprovided in an efficient and timely manner;

　　Ensurefinancial goals of the department and the hotel are being metby managinglabor costs; controlling expenses for supplies and equipment, anddetermining revenue-driving initiatives;

　　Perform or assist with cleaning duties as necessaryensuring the hotel isachievingCleanlinessAssuredStandards;

　　Evaluateand recommendrevenue driving initiativesandmonitorrevenueperformance;

　　Recommendand implement approvedchanges that could improve service and increaseoperational efficiency;

　　Ability to serve as Manager on Duty;and

　　Any and all other work as required to complete the primary purpose of theposition.

　　Required Prior Experience:Minimum 2 years of hospitality, front desk experience,Minimum 2 years of prior supervisory experience

　　Preferred Prior Experience:2 years of night audit experience

　　Required Education:High school diploma or equivalent

　　Preferred Education:Bachelor's Degree in related field

　　Required Technology:Basic computer knowledge, including the Microsoft Suite of Word, Excel,PowerPoint Outlook, and Teams

　　Physical:Able to lift 50lbs occasionallyAble to lift 10lbs regularlyAble to stand/or walk for duration of scheduled shift

　　Other:Able to work a flexible schedule to include evenings, nights, weekends,holidays, and special events

　　When you're an Atrium Associate, you're a part of a crucial workforceproviding the ultimate 'Home Away From Home' for our guests. We know thatit takes a lot of time and effort to provide these exceptional experiences,so we reward your efforts with a competitive compensation plan and otherbenefits and perks that allow you to offer your best to our guests. Thesebenefits include:Daily PaySignificant Travel Discounts on Marriott and/or Hilton properties401k PlansMedical InsuranceOther property specific benefits

　　Plus, we make sure you can grow your career the way you want to throughInternship programs, training and development and over 80 hotels that offerincredible opportunities for career driven associates.

　　_______________Actual compensation packages arebased on a wide array of factors unique to each candidate, including but notlimited to skill set, years & depth of experience, certifications andspecific office location. This may differ in other locations due to cost oflabor considerations.

　　Atrium Hospitality provides equal employment... For full info follow