Front Office Administrator - Financial Pacific Leasing

　　Corporate Administration

　　Federal Way,Washington

　　Description

　　Do you have a passion for creating smiles and spreading joy wherever you go? Do you have a knack for helping others and a gift of organization? If so, we have an exciting opportunity to join our diverse and inclusive team where you’ll feel valued and inspired to contribute your skills and experience.

　　The Company: Financial Pacific Leasing, a subsidiary of Umpqua Bank, is a direct provider of small-ticket commercial equipment leases. Our employees are smart, hardworking, and fun! We believe that quality service, innovative products, and strong relationships are the key to success for all businesses.

　　The Position : We’re looking for a Front Desk Administrator to join our team in our Federal Way, WA office. This position is responsible for answering all incoming calls, greeting visitors to the office, and assisting our customer Service area as needed.

　　Responsibilities include, but are not limited to:

　　Answers and directs all incoming calls and visitors timely and professionally.

　　Creates the daily “Did You Know”, distributing it to staff via e-mail and publishing.

　　Regularly updates telephone extension and employee e-mail information.

　　Accurately distributes incoming faxes via email.

　　Creates and publishes FP monthly calendar.

　　Processes incoming insurance mail and ensures appropriate insurance data is entered.

　　Processes returned sample invoices and change letters, and updates address information.

　　Accepts deliveries.

　　Processes overnight and express mail requests for Funding and Special Operations.

　　Assists the file room with processing of disposed files.

　　Assists Booking with the processing of expiring UCC’s.

　　Provides highest level of Customer Service to all lessees, vendors, brokers, and staff.

　　Demonstrates compliance in assigned job function and applies to designated job responsibilities.

　　Assists and supports other staff as needed.

　　Regular and predictable attendance and punctuality.

　　Performs all other duties as assigned by management within the time schedules posted.

　　Requirements:

　　High School Diploma or equivalent.

　　Strong work ethic

　　Effective interpersonal skills

　　Organized

　　Strong attention to detail

　　The Location: Financial Pacific Leasing is based in Federal Way, WA. We’re close to the bus line and offer carpool incentives!

　　Why FP?

　　Paid Time Off (PTO)

　　Flexible Spending Account (FSA)

　　Group life and AD&D insurance

　　Recognition program

　　Monthly incentive perks

　　Thriving company culture

　　Up to 40 hours of volunteer time allotted each year.

　　Compensation & Benefits: We offer a competitive total rewards package including base salary and comprehensive benefits. The annualized range for this role is $37,440.00 - $40,910.00, and the pay rate for the successful applicant depends on a variety of non-discriminatory factors including, but not limited to, job-related knowledge, skills, and experience, and education. The role may be eligible for performance-based incentive compensation and those details will be provided during the recruitment process.

　　We offer eligible associates cost-effective benefit options including comprehensive healthcare coverage (medical, dental, and vision plans), a 401(k)-retirement savings plan with employer match for qualifying associate contributions, an employee assistance program, life insurance, disability insurance, mental health resources, identity theft protection, legal support, auto and home insurance, pet insurance, access to an online discount marketplace, paid time off for vacation, illness, volunteerism, and holidays. Benefit eligibility begins the first day of the month following the date of hire for associates who are regularly scheduled to work at least thirty hours weekly.