Front Desk ManagerID

　　2023-5904

　　CategoryFront Office/Guest Services/Operations

　　Position TypeRegular Full-TimeProperty Description

　　Viewline Resort Snowmass is an exceptional mountain resort located in thebreathtaking Snowmass Village, Colorado, offering exciting careeropportunities for job applicants who are passionate about the hospitalityindustry and the great outdoors. As a part of the Viewline Resorts brand,known for its commitment to providing exceptional guest experiences andunparalleled service, employees at Viewline Resort Snowmass can expect towork in a stunning natural setting with access to world-class recreationalactivities year-round. The resort offers a variety of employmentopportunities, from guest services to food and beverage, housekeeping,and more, providing a diverse and fulfilling career path. Viewline ResortSnowmass is dedicated to creating a positive work environment that fostersgrowth, creativity, and teamwork. Employees can expect to work in adynamic and vibrant atmosphere where they can showcase their skills, advancetheir career, and be part of a team that delivers unforgettable experiencesto guests. Joining the team at Viewline Resort Snowmass presents a uniqueopportunity to be part of a premier mountain resort that embodies the spiritof adventure and hospitality.

　　Overview

　　Are you a dynamic and customer-focused individual with a passion forhospitality? Join our team as a Front Desk Manager and lead our front deskteam to deliver exceptional guest experiences. As the first point of contactfor our guests, your high energy and enthusiasm will create a positive andwelcoming atmosphere.Key Responsibilities:Oversee the daily operations of the front desk, ensuring efficient andsmooth processesTrain, mentor, and motivate front desk staff to deliver outstanding serviceHandle guest inquiries, concerns, and complaints in a professional andtimely mannerCoordinate with other departments to ensure seamless guest experiencesMonitor and maintain front desk procedures, including check-in/check-outprocesses and reservation managementImplement and enforce hotel policies and procedures to ensure compliance andguest satisfactionManage room inventory and maximize revenue through effective room managementstrategiesConduct performance evaluations and provide feedback to front desk teammembersJoin our team and be part of a vibrant and dynamic work environment where yourcontributions are valued and recognized. Apply now to start your excitingcareer as a Front Desk Manager!

　　Qualifications

　　2 years prior departmental management experience in front office or relateddisciplinesTime management and negotiation skillsAbility to manage and lead each discipline of the department independentlyAbility to manage according to employment and Innkeeper laws of thejurisdictionPrior cash handling experience necessaryAbility to communicate effectively with the public and other Team MembersRead, write and speak English fluentlyComputer experience required. Proficient in Opera PMS, Micros, MicrosoftOffice and Excel

　　Benefits

　　Davidson Hospitality Group is an award-winning, full-service hospitalitymanagement company overseeing hotels, restaurants, dining andentertainment venues across the US. A trusted partner and preferred operatorfor Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidsonoffers a unique entrepreneurial management style and owners' mentality thatprovides the individualized personal service of a small company, enhanced bythe breadth and depth of skill and experience of a larger company. In keepingwith the company's heritage of delivering value, Davidson is comprised offour highly specialized operating verticals: Davidson Hotels, Pivot,Davidson Resorts and Davidson Restaurant Group.

　　In keeping with the company's heritage of delivering value to its owners andteam members, Davi son offers a rich benefit program with a variety ofbenefits designed to enrich the lives and well-being of our team members andtheir families.Three Tiers of Medical CoverageDental & Vision Coverage24/7 Teledoc serviceFree Maintenance MedicationsPet InsuranceHotel DiscountsTuition ReimbursementPaid Time Off (vacation, sick, bereavement, and Holidays).401K MatchWorking at Davidson is like nowhere else. It's less of a job, more of acalling. It's part career, part revolution. Because whatever you dohere, you play a part in helping redefine the way quality hospitality isdelivered to our guests, our clients, our partners, and each other.