Company Description

　　Job Description

　　The Team One C.O.R.E.

　　C = Collaborative

　　We work together to get better stuff done than we could alone.

　　O = Optimistic

　　Honest and confident in our quest forward; believing the impossible is possible.

　　R = Results-Driven

　　Creativity is always in service of results and never for its own sake.

　　E = Entrepreneurial

　　Blow up the establishment. Shoot for the moon.

　　GENERAL SUMMARY

　　We are looking for a seasoned Digital Account Supervisor on the Lexus business to lead efforts supporting our online digital retailing initiatives for Lexus. Responsibilities include maintaining relationships with senior clients, managing large initiatives and offering strategic support to the business. This role will include multiple projects in different disciplines. A core team member in a cross-functional agile team working on enhancements to the online retailing experience, the Account Supervisor will also lead projects focused on related marketing materials and dealer support. The Account Supervisor will contribute to innovative ideas in support of the clients’ goals and business objectives.

　　Day to Day:

　　Client Management:

　　Maintain daily contact and build relationships with clients at multiple levels and key business partners

　　Navigate multiple stakeholders including cross-brand, marketing and technical clients

　　Play a substantive role in major presentations to clients, including project planning and selling creative and strategic work

　　Provide guidance to clients, assisting them with any aspects of digital marketing; be willing to engage clients on difficult issues

　　Project Initiation and Scope:

　　Define project parameters and client needs

　　Manage client expectations regarding timing, schedules and process

　　Project Communication and Integration

　　Manage client communications, providing insight to agency team members regarding client business and project-specific needs

　　Function as a key member of a cross-discipline agile team focused on xD and design digital deliverables; facilitate technical consultation

　　Consult with appropriate stakeholders and subject-matter experts in the idea development process

　　Project Assignments and Scope:

　　Develop all assignment briefs and presentations in partnership with strategic planning

　　Oversee upcoming workload and development calendar with known or potential projects

　　Account for overall project budgets and scope

　　Project Approvals and Quality:

　　Guide the work through client approval process

　　Champion agency process to ensure quality of work

　　Supervise client contract, fees and compensation

　　Participate in and gain full working knowledge of project metrics

　　Understand metrics evaluation

　　Stay aware of project dashboard

　　Project Tracking and Metrics:

　　Participate in and gain full working knowledge of project metrics

　　Understand metrics evaluation

　　Stay aware of project dashboard

　　Experience: 6- 9 years digital experience required, including at least 2 year automotive experience

　　Education: A bachelor’s degree is preferred

　　Skills and Abilities:

　　Must have a clear understanding of web, online banners, mobile, tablet, digital analytics and basic understanding of search

　　Must have exceptional presentation skills as well as excellent analytical skills

　　Must be highly organized, with a charismatic and varied communication style

　　Should be able to manage complex digital projects and navigate initiatives with multiple stakeholders

　　Should succeed in building strong relationships of trust and respect with clients and internal teams alike

　　Qualifications

　　Additional Information

　　#LI-Hybrid

　　All your information will be kept confidential according to EEO guidelines.