Job Number 24088921

Job Category Food and Beverage Culinary

Location Hanbury Manor Marriott Hotel Country Club, Ware, Hertfordshire, HERTFORDSHIRE, United Kingdom

Schedule Full-Time

Located Remotely? N

Relocation? N

Position Type Non-Management

Hanbury Manor Marriott Hotel and Country Club is a Jacobean-style manor house set in 200 acres of beautiful countryside in Ware Hertfordshire. Wood-panelled libraries and cozy fireplaces coexist with modern amenities, renovated event spaces and discerning service.

Marriott International has long believed in the power of our associates to shape our future. And now, part of that exciting future could be yours.

The primary focus of the role is to service all guests with a warm and positive manner by being fully knowledgeable about user records of food and beverage products, especially around allergies, fully understanding the products and impact of ingredients. Also ensuring that all food and beverages services that are provided are in line with Health and Safety guidelines and maintains a good hygiene practice described by the company. A FB Supervisor will be required to fully understand the Art of Hosting principle and conduct this on a daily basis. A fully flexible approach on job duties is required and high standard on cleanliness.

Assist management in training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process.

Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff and rectify accordingly. Complete opening and closing duties including setting up, Covid-19 Cleaning Protocols required checklists for supplies, tools, equipment and areas, locking doors, etc. inspect storage areas for organization and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and wellbeing of guests.

Experience:

2 Years related work experience

1-year Supervisory experience in a hotel or FB environment

Skills and Knowledge

Good Communication skills (verbal, listening, writing)

Pro-active and reliable

Able to work within a team

Education or Certification

Good level of English essential

High School Diploma or equivalent

WHAT WE CAN OFFER YOU

Competitive Salary + 20 days holiday (pro rata) including bank holidays increasing after each year of service

50% discount on Food Beverage

30% discount on Golf Spa retail products

Access to Leisure Club

Length of service rewards and invitations to afternoon teas

Monthly/yearly recognition schemes

Training both internally and externally

Worldwide career opportunities within Marriott hotels

Discounted associate room rates for you friends and family

Professional learning and development opportunities

Free meals on duty and free uniform

Free car parking

Play Golf for free and preferential rates for family friends

Pension scheme

Cycle to work scheme

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.