There’s nothing complicated about dealing with business people.

　　They’re just people. Doing business.

　　By day, international marketing superhero. By night: fluffy bath robe and a box set.

　　Like Liz, who’s left her laptop cable in the cab. Or Mario, who’s secretly missing his cats. The early riser, who’s first in the gym. The sales team preparing for the ‘big pitch’ over a freshly prepared lunch. At Crowne Plaza Hotels and Resorts, we embrace the new world of business and understand that Modern business travellers want a hotel (and a hotel team) that understands and supports them, helping at every turn.

　　What's the job?

　　At the start of the day or the end of one, is there anyone more welcoming than a smiling face? As a part of our Food and Beverage team, you’ll be a helpful host, a local

　　expert, and a proud brand ambassador. Whether you’re preparing drinks exactly as our guests want or serving them delicious food, you’ll be devoted to creating memorable experiences across our banquets.

　　Your day-to-day

　　Working across multiple Food & Beverage operations – restaurant and bars, room service and banquets

　　Whether first on shift, or last to leave; creating a warm welcome to everyone and setting the tone for each guest’s experience

　　Preparing and serving food and beverage to a high standard, highlighting promotions and maximising up-selling opportunities

　　Effective operation of Infrasys Point of Sale software

　　Ensure all financial transactions are handled in a secure manner

　　Strictly adhere to IHG policy concerning the Trade Practices Act, Gifts and Bribery and Data Privacy. Maintain all procedures and adheres to them within the IHG guidelines; with emphasis on hotel credit policy

　　Ensure that all food and beverage facilities and equipment are cleaned, vacuumed, and properly stocked according to anticipated business volume. Notify engineering immediately of any maintenance and repair needs and use ESCAP as required

　　Champion the identification and reporting of hazards, and evaluate risks associated with them, and design and implementation of hazard control measures

　　Demonstrate a sound awareness of Crisis Management, HACCP & WH&S policies and procedures. This includes accurate record keeping for HACCP

　　What we need from you

　　Previous experience in a Food & Beverage/Restaurant & Bars related position is highly regarded

　　Qualifications in Hotel Management and/or Food & Beverage related field preferred

　　Excellent interpersonal skills. Bilingual or multilingual language skills are advantageous

　　Look smart – adhere to personal grooming and hygiene standards

　　Valid RSA Competency Card

　　Fitness – you’ll be on your feet most of the day with bending and kneeling. Sometimes you’ll need to lift, push and pull objects like furniture, crates and kegs up to 23 kg – we have the equipment to support you

　　A team player, ability to work in a fast-paced environment and prioritise workloads, as well as assist in supporting the team with other duties as required

　　Flexibility to work a 24/7 rotating roster – nights, weekend and public holiday shifts are all part of the job

　　Motivated – your presence will impact your team and our guests; therefore, it will be important to stay motivated and energised

　　You must meet the legal requirements to work in Australia

　　What we offer

　　We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including free duty meals, free parking, impressive room discounts and some of the best training in the business.

　　Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

　　IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

　　So, join us and you’ll become part of our ever-growing global family.

　　At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?

　　Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

　　At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?

　　Join Crowne Plaza one of the largest and best loved premium hotel brands in the world. With more than 420 hotels in diverse locations globally Crowne Plaza is the perfect base to connect on business, pleasure or a blend of both. We've thoughtfully designed our spaces to encourage, support and celebrate great connections. We're also big on meetings and events, a trusted and valued partner for connecting both domestic and global groups alike.

　　Our branded service style 'Dare to Connect' is crafted for connection. Designed for humans not nameless guests or colleagues. Still professional but touches guests on an emotional level. Where colleagues take their initiative and use their personality because they make a crucial difference in the guest's experience. The role of every colleague at Crowne Plaza is to create memorable emotional connections and the job of every leader is to create an environment where that can happen. Lets Go Further Together.

　　Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

　　At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.