FMI TX Lead Hospitality Assistant

　　Wimberley, TX, USA Req #1792

　　Wednesday, January 24, 2024

　　Focus on the Family has nearly 700 employees who work to achieve the mission of enriching the lives of families, engaging the culture, advocating for life, and spreading the Gospel of Jesus Christ. Our Hope Restored Retreat Centers have helped transform thousands of marriages in crisis. Our program has been very successful in large part due to our skilled clinical team, who offer a personalized, faith-based program for couples at the breaking point, giving them the safe place and expert help they need to get to the root of their issues.

　　Join our team at our new location in Wimberley, TX where the work is meaningful, the culture is rewarding, and the purpose is eternal.

　　The Lead Hospitality Assistant position exists to oversee the hospitality staff and ensure team members are properly trained to serve couples, groups, events, etc. during their time at FMI.

　　Essential Duties/Responsibilities:

　　Is responsible for the operations of the assigned shift in the Hospitality area, ensuring that FMI provides each guest with an experience that is characterized by highly attentive service, excellent food and beverages, and cleanliness throughout the property

　　Develops and trains staff on procedures for cooking, service, food handling, and safety that are compliant with standards set by the County Health Department. Ensures that all Hospitality Assistants are trained in Serve Safe and other required training programs as necessary

　　Is responsible for following food safety guidelines set by the County Health Department

　　Receives and inventories deliveries from all vendors

　　Manages the ever-increasing special needs of guests that range from preference to life-threatening food allergies. Informs the Hospitality team of these special needs to ensure the wellbeing and experience of guests

　　Ensures Hospitality work area is clean, well maintained, and free of safety hazards

　　Maintains the cleanliness of all guest areas

　　Maintains the cleanliness of the Hospitality Center, general cleaning of floors, windows, bathrooms, and counseling rooms, etc.

　　Is sensitive to know when areas are off limits for cleaning due to noise

　　Does laundry, as needed

　　Attends and maintains Chemical Training

　　Other Duties/Responsibilities:

　　Performs other duties as assigned

　　Managerial Breadth/Scope of Job:

　　Supervises and trains staff

　　Responsible for food safety including interactions with the Health Department

　　Responsible for the overall cleanliness of the facility

　　Counsels/mentors employees for growth and departmental expectations; exhorts and provides evaluation to staff

　　Working Environment/Physical Requirements:

　　Must be able to pass a Post Offer Pre-hire Physical exam

　　Must be able to work 40+ hours per week as needed

　　Must be available to work evenings, weekends and holidays as needed

　　In the event of staff shortages or emergencies, must be able to assist in Housekeeping

　　Must be able to lift up to 40lbs

　　Must be able to push/pull up to 25lbs

　　Must be able to bend and reach above head

　　Requires repetitive tasks/motions, good eye-hand-foot coordination, and good manual dexterity

　　Some exposure to gases, odors, fumes, and sharp utensils

　　JOB QUALIFICATIONS/REQUIREMENTS

　　Character/Spiritual:

　　Exemplifies Ephesians 5:1-2, “Therefore be imitators of God as dear children and walk in love, as Christ also has loved us and given Himself for us...”

　　Pursues the Great Commission given by Jesus Christ in Matthew 28:19-20, “Go therefore and make disciples of all the nations, baptizing them in the name of the Father and of the Son and of the Holy Spirit, teaching them to observe all things that I have commanded you; and lo, I am with you always, even to the end of the age.”

　　Is a consistent witness for Jesus Christ; maintains a courteous, Christ-like attitude in dealing with people within and outside of Focus; adheres to the Standard of Moral Conduct (http://media.focusonthefamily.com/fotf/pdf/about-us/human-resources/moral-policy.pdf) and Statement of Faith (http://www.focusonthefamily.com/about/foundational-values) ; upholds Focus on the Family's ministry in prayer

　　Prays personally for Focus on the Family’s staff and constituents and may occasionally lead in a public prayer

　　Engages in Christian ministry

　　Demonstrates behaviors aligned with FOF core values (http://www.focusonthefamily.com/about/foundational-values)

　　Personal Characteristics:

　　Must be detail oriented, dependable, self-motivated

　　Must have an even temperament that allows for working in a high-pressure, high-visibility environment

　　Knowledge/Experience:

　　High school Diploma

　　1-2 years of experience in dealing with the public and in food preparation and management

　　Must have Serve Safe and Chemical Training certifications

　　Supervisory experience helpful

　　Skills, Abilities, and Special Talents/Gifts:

　　Ability to communicate effectively and tactfully at all levels

　　Good organizational skills

　　Ability to work independently

　　Ability to multi-task

　　Good cooking skills and is knowledgeable of flavors and herbs

　　Good cleaning skills

　　Good attention to detail

　　Strong customer service and people skills

　　Ability to read, write, and follow written and verbal instructions

　　Flexible in adjusting priorities

　　Ability to work independently with very little immediate supervision

　　Ability to work with various food preparation machines and equipment, sharp knives, and various chemicals

　　Pay Range: $16.00 to $18.25/hr.

　　Focus on the Family puts a high value on our team members and offers a unique benefit package.

　　Employees scheduled for 20 hours or more per week are eligible for:

　　Norton LifeLock ID Theft Coverage

　　Legal Shield/ID Shield Coverage

　　AFLAC

　　403B Retirement Plan

　　Vacation Time & Vacation Payout

　　Sick Time

　　Holidays

　　Service Awards

　　Community Service Days

　　Bookstore Discount

　　Fitness Center

　　Employees scheduled for 30 hours or more per week are eligible for all the above and:

　　Medical Plan

　　Dental Plan

　　Vision Plan

　　Life Insurance

　　Disability Insurance

　　Flexible Spending Accounts

　　EAP (Employee Assistance Program)

　　Tuition Reimbursement

　　Warehouse Membership Reimbursement

　　Note: This is a summary and should not be construed as future promises to continue to provide benefits as outlined above. For complete and definitive language, refer to the governing plan documents.

　　*Temporary employees are not eligible for benefits, except for:

　　Fitness Center

　　Bookstore Discount

　　Sick Time

　　Helping Families Thrive in Christ! Focus On The Family is a 501c3 Christian Non-Profit Ministry

　　Other details

　　Pay Type Hourly Apply Now

　　Wimberley, TX, USA