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Financial Services Representative
Financial Services Representative-July 2024
Melville
Jul 2, 2025
ABOUT NORTHWELL HEALTH
At Northwell Health, our 80,000+ Health Raisers are raising the standard of care for all in the New York metro area.
10,000+ employees
Healthcare
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About Financial Services Representative

  Job Description

  Advises and counsels admitted patients of financial responsibility and self-payments. Processes payments, issues patient receipts, and maintains collection log.

  Job Responsibility

  Interviews patients to obtain necessary financial and insurance information.

  Verifies patients insurance and collects additional insurance such as No Fault and Workers Compensation.

  Performs financial assessment of patients; refers potential Medicaid cases to Medicaid Investigator.

  Gathers documentation and assists in the completion of the Financial Assistance Program (FAU) application process.

  Assists patients and/or families in resolving hospital bills; advises and counsels patients of their payment responsibility due to the hospital.

  Establishes patients' pro-rated financial obligations and sets-up payment arrangements/contracts.

  Follows up on scheduled payments via mail and telephone.

  Processes applications for Section 1011, where applicable.

  Maintains daily work log of payments collected.

  Performs related duties as required. All responsibilities noted here are considered essential functions of the job under the Americans with Disabilities Act. Duties not mentioned here, but considered related are not essential functions.

  Job Qualification

  High School Diploma or equivalent required.

  1-3 years of relevant experience, required.

  *Additional Salary Detail

  The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future.When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).

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