Job Title

　　Financial Aid Associate II

　　Agency

　　Tarleton State University

　　Department

　　Financial Aid Operations

　　Proposed Minimum Salary

　　$19.23 hourly

　　Job Location

　　Stephenville, Texas

　　Job Type

　　Staff

　　Job Description

　　The Financial Aid Associate II, under general supervision, performs highly responsible and varied administrative and technical financial aid duties or specialized activities. The Financial Aid Associate II assists financial aid staff and student workers with processing questions. Work hours are Mon-Fri 8:00am-5:00pm or as work requirements indicate with occasional before/after hours during peak times, as well as occasional Saturday events. Must be able to work remotely at the request of the University.

　　Duties and Responsibilities:

　　30% Technical financial aid duties: ISIR suspends, reviewing duplicate records and sending information to Admissions, purging and requesting ISIRS for duplicate records, testing Banner patches, sending/requesting batch or individual files via EdConnect.

　　20% Working Pell and Direct Loan rejects/reconciliation reports, processing TEACH Grant awards in Banner and COD.

　　15% Processing the official (R2T4) and unofficial withdrawals. Daily packaging reports for Spring and Summer terms.

　　15% Reviewing/processing the Processing Daily Audit Report tabs to review C-Flags, loan limits, miscellaneous issues, process Parent/Graduate PLUS loan applications.

　　10% Processor of Week duties: answering fa_help emails, on line loan revision request forms.

　　5% Posting Career Services Grant awards, processing book loan applications, and other ad-hoc reports.

　　5% Other duties as assigned, including assisting with student traffic via phone, email, appointments, and events.

　　Education and Experience:

　　Associate's degree or equivalent combination of education and experience.

　　Three years of related experience in higher education, preference in financial aid.

　　Knowledge, Skills and Abilities: Ability to meet deadlines and maintain a high level of accuracy, professionalism and a customer service mindset. Knowledge of financial aid counseling, verification, rules and regulations. Working knowledge of word processing and spreadsheet programs. Ability to work individually or as a team in a dynamic organization. Good interpersonal communication skills. Must be literate in the English language and able to comprehend, give and follow both written and verbal instructions. Ability to organize and make decisions. Ability to relate well with a diverse student population. Ability to work well under pressure. Ability to use tact, diplomacy and judgment in dealing with all customers. Ability to multi-task and work cooperatively with others.

　　Salary:

　　Commensurate with experience

　　The target base hourly rate is $ 1 9.23 ma y be negotiable based on funding availability and candidate experience/skillset in relation to t he mini mum requirements of this position. Tarleton State University offers a career filled with purpose and opportunity in addition to competitive wages. As part of the Tarleton family, the following benefits ar e also available to full time and qualifying part time employees:

　　Educational Benefits

　　Family Education Benefit (Tuition Scholarship) (https://www.tarleton.edu/scholarships/employees/)

　　Doctoral Educational Assistance

　　Employee Health, Wellness, and Financial Planning (https://www.tarleton.edu/hr/benefits/)

　　Fully covered employee health insurance

　　Dental insurance

　　Vision insurance

　　Retirement and Insurance programs

　　Paid Leave (https://www.tarleton.edu/hr/benefits/)

　　Paid sick leave

　　Holiday pay

　　Vacation

　　Longevity pay

　　Paid Birthday Leave

　　Other

　　Complimentary tickets to all A thletic and P erforming F ine A rts events

　　Employee Wellness Release Time

　　Staff Gym Membership Discount with Campus Recreation

　　and other Tarleton Discounts

　　Qualified candidates are encouraged to submit a completed application for consideration. Initial review of applications will begin immediately and continue until the position is filled.

　　Application Procedure:

　　During the application process applicants have one opportunity to enter the requested information, upload documents and “ Submit ” the application. Applicants will not be able to make changes or add additional documents once the application materials have been submitted via "Submit" action.

　　Employment applications must include:

　　Completed online application

　　Cover Letter / Letter of Interest addressing qualifications

　　Curriculum Vitae or Resume

　　At least 3 current professional references and their full contact information

　　Applications received by Tarleton State University must have all job application data entered.  Failure to provide all job application data could result in an invalid submission and a rejected application.  “See resume” is not an acceptable entry in the job application.  Incomplete applications will not be considered.

　　All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.

　　Equal Opportunity/Affirmative Action/Veterans/Disability Employer.

　　Founded in 1899, Tarleton State University a founding member of The Texas A&M University System, has a rich history and tradition through generations that have inspired educational excellence. Tarleton maintains a commitment to transformational student experiences and career readiness supported by engaged faculty, staff, and alumni mentors. Tarleton State University is accredited by the Southern Association of Colleges and Schools Commission on Colleges (SACSCOC), earned the prestigious designation of Doctoral Universities: High Research Activity by the Carnegie Classification of Institutions of Higher Education, and is a member of the NCAA Division I, Western Athletic Conference.

　　Strategic Planning for the Next Decade - Tarleton Forward 2030 (https://web.tarleton.edu/tarletonforward/)

　　All links will open to a new tab

　　Employee Services (https://www.tarleton.edu/hr/index.html)

　　Benefits

　　University Leadership (https://web.tarleton.edu/president/)

　　Research and Economic Development

　　Traditions and History (https://www.tarleton.edu/traditions/index.html)

　　Tarleton State University is an Equal Opportunity/ Affirmative Action/ Veterans/ Disability Employer. If you have questions about submitting your application, please contact [email protected] .