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Field Service Technician I
Field Service Technician I-March 2024
Aurora
Mar 29, 2026
About Field Service Technician I

  This is a remote position. Ideally living close to a US airport with potentialtravel of up to 90% during peak season.

  ABOUT SICK:SICK is a leading global provider of intelligent sensors, systems, andservices for factory, logistics, and process automation applications. Withmore than 1,000 patents, innovation and technology are at its core. Thisfocus on innovation and "Sensor Intelligence" have allowed SICK to developproducts for every phase of production in the automotive, packaging,electronics, food and beverage, consumer goods, storage and conveyor,robotics, material handling, oil and gas, chemical, power, maritimeindustries, and more. In addition, SICK's focus on Sensor Intelligenceallows us to make Industry 4.0, or the Industrial Internet of Things, areality

  BENEFITS:At SICK, we believe that our employees are the key to achieving our missionand values. SICK's benefit package has long been recognized and valuedbecause of its comprehensiveness and competitiveness in the market. To helpour employees make the most of their overall well-being, we are thrilled toprovide an outstanding rewards package! to view more about our benefits!POSITION SUMMARY:This position has primary responsibility to support the various SICK Servicesand Products throughout North America.RESPONSIBILITIES:Provide amazing customer service by effectively managing customerexpectations.Support various Services Organization programs.Build support structures and populate with SICK equipment. Requires the use ofhand tools and basic construction knowledge.Make electrical connections of SICK equipment.Configure SICK products utilizing laptop and configuration software.Provide onsite commissioning of installed equipment following establishedcriteria.Perform onsite start up support, monitor installed equipment for properoperation, and adjust as needed.Able to properly troubleshoot, diagnose, and replace SICK equipment.Regular attendance and timeliness.Provide accurate and timely service reports, timecards, and travel expenses.Attend required training sessions as assigned.Carry out other duties and responsibilities as may be assigned or required.QUALIFICATIONS:Education and Experience:Two-year college degree, technical school or equivalent work experiencerequired. Four-year college degree is preferred.0 - 3 years of prior field service experience.Other Qualifications:This is a travel position and will require domestic and international travelupwards of 85% of time.Available to work alternative schedules including weekends, nights, andon-call hours is required.Strong communication, organizational and interpersonal skills.Legally permitted to work in the United States.POSITION SPECIFIC QUALIFICATIONS:Successfully attend and complete logistics automation initial product bootcamp training class.Successfully attend and complete all assigned SICK training (LMS,SIA-Online, On-the-job, etc.)Successfully install, static test, and commission a minimum of as leasttwo single line fixed depth of field scanner.Successfully install, static test, and commission a minimum of at leasttwo single line auto-focus scanner.Successfully install, static test, and commission a minimum of at leasttwo CDM module CLV based master/slave scanner system.Technical Learning - Working knowledge of SOPAS and CLV Setup engineeringsoftware. Demonstrate ability to write simple evaluation conditions and outputformat expressions. Receive on the job training from senior technicians.Complete assigned core positional tasks and obtain site lead qualificationbook endorsements. Completed assigned Cornerstone SICK U or Mosaic sitetraining classes.Ability to read basic CAD designs, blueprints, wiring diagrams, andschematics.Demonstrate ability to complete and meet the administrative jobrequirements, (Expense reports, daily reports, PMI's, etc.) andother tasks as assigned. Demonstrate ability to assemble scanner system 80/20 frames.Ability to work in a team environment with senior technicians.CORE COMPETENCIES:Ethics and Integrity, Personal Growth and Learning, Customer Focus,Personal Accountability, Building Effective Relationships

  If you thrive in a fast-paced, team-oriented work environment that offerschallenges and the opportunity for growth, we are the place for you! SICKhas several locations throughout domestic US and offers competitive wages andan excellent benefits program. Qualified candidates can apply online byclicking the apply online button. Visit us at .

  Affirmative Action (AA)/Equal Opportunity Employer (EOE) M/F/D/V

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