Actalent is hiring Field Service Engineers for a great company in Hillsboro. This position will require some travel and be on-site at large semiconductor companies.

　　Job Description:

　　We are looking for Field Service Engineers to help install their semiconductor equipment and interact with their customers directly to discuss/troubleshoot any issues or escalations that might arise. This could involve safety conversations with customers along with being able to express complex concepts and summaries for maintenance tasks. This will require a heavy amount of attention to detail and a mechanical base knowledge to be able to follow documented procedures and understand the purpose along with documenting the progress.

　　DUTIES:

　　Perform installations, preventative maintenance and remedial repair maintenance on complex electronic / electro-mechanical semiconductor capital equipment.

　　Have the ability to assist in customer escalations and manage projects.

　　Create and maintain a high level of customer delight through advanced customer service skills, implementing fast quality responses to both internal and external customers while maintaining a safety first mentality.

　　Will be required to develop action plans for problem resolution and be able to present to internal and external customers.

　　Develop improvements for processes, hardware and software for continuous improvement of equipment / business operations.

　　Skills & Qualifications:

　　MUST HAVES

　　Electro-mechanical troubleshooting experience - through BSEE/ME degree, internships, work experience or hobbies

　　Knowledge of mechanical blueprints and electrical schematics and how to apply them to equipment and troubleshooting

　　Ability to travel to for training 6-8 weeks.

　　NICE TO HAVE:

　　If someone has previous experience semiconductor tools.

　　Experience Level:

　　Intermediate Level

　　Diversity, Equity & Inclusion

　　At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

　　Hiring diverse talent

　　Maintaining an inclusive environment through persistent self-reflection

　　Building a culture of care, engagement, and recognition with clear outcomes

　　Ensuring growth opportunities for our people

　　Actalent is an equal opportunity employer.

　　About Actalent

　　Actalent connects passion with purpose. We help visionary companies advance their engineering and science initiatives through access to specialized experts that drive scale, innovation, and speed to market. With a network of almost 30,000 engineering and sciences consultants and more than 4,500 clients across the U.S., Canada, Asia, and Europe, Actalent serves many of the Fortune 500. An operating company of Allegis Group, the global leader in talent solutions, Actalent launched as a new specialized engineering and sciences services and workforce solutions brand in 2021.