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Field Service Dispatcher
Field Service Dispatcher-March 2024
Smithfield
Mar 29, 2026
About Field Service Dispatcher

  Great company. Great people. Great opportunities.

  As an Area Dispatcher at United Rentals, you will be tasked with organizing the daily dispatch of Field Service Mechanics for a metro area in a safe and timely manner. You will work closely with Operations Managers and Inside Sales Reps to ensure deliveries are properly scheduled and executed to guarantee superior customer service. Without you, our customers cannot meet their operational needs, and that's why we seek a professional with integrity who respects and understand the demands of the job.

  Your strong work ethic, reliability and positive attitude will make you an asset to our branch and entire organization. If you would enjoy the chance to make your mark with the world's largest equipment rental provider, consider a future with United Rentals. You will be supported by a strong management team that will help you achieve your goals. Excellence in this challenging and rewarding position paves the way for advancement opportunities.

  Additional duties include the following:

  Oversee dispatch of Field Service Mechanics within the metro-area to maximize efficiency and customer delivery responsiveness

  Monitor driver progress and adjust schedules as pick-up and delivery orders come in

  Maximize truck loads outbound and inbound

  Optimize use of overtime and outside haulers to deliver superior customer service

  As needed, support branches in maintaining customer relations via phone, making additions, cancellations, and changes regarding equipment location or delivery time

  Demonstrate commitment to safety and discipline through exemplary personal compliance, accountability and pro-active communication

  Perform all safety inspections within company and governmental policies

  Other duties assigned as needed

  Job Requirements:

  High School diploma or equivalent

  Valid driver's license with acceptable driving record

  Technical knowledge of DOT/Federal Motor Carrier rules and regulations

  Diligent attention to safety

  Strong ability to multitask in a fast-paced environment

  Strong leadership, organization and communication skills

  This position is deemed Safety Sensitive for purposes of United Rentals’ policies and procedures.

  Why join us?

  We don’t just “talk the talk!” We’re an award-winning company (recently named a Glassdoor Best Place to Work in 2023) that truly cares about our people - That’s why we offer best-in-class benefits and perks that will support you and your family. In addition to our health and financial plans, we also offer:

  Paid Parental Leave

  United Compassion Fund (http://jobs.unitedrentals.com/creative/culture)

  Employee Discount Program

  Career Development & Promotional Opportunities

  Additional Vacation Buy Up Program (US Only)

  Early Wage Access through Payactiv (US Hourly Only)

  Paid Sick Leave

  An inclusive and welcoming culture (http://jobs.unitedrentals.com/creative/diversity)

  Learn more about our full US benefit offerings (http://unitedrentalsbenefits.com/) here.

  Mutual respect for the dignity and fundamental rights of all persons defines our culture. United Rentals, Inc. is an Equal Opportunity Employer and makes employment decisions regardless of race, color, religion, sex, national origin, age, genetic information, citizenship status, veteran status, sexual orientation, gender identity, disability, or any other status protected by law. If you need a reasonable accommodation at any point of the application process, please email [email protected] for assistance.

  United Rentals consists of a wide variety of roles with different duties and responsibilities. The actual pay rate offered to candidates varies depending upon a wide range of factors including specific position, education, training, experience, skills, and ability.

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