This is a remote position with a location in the Western US, preferably near a national airport, but would consider other locations for the right fit/candidate.

　　As Field Quality Controls Specialist, you will represent all divisions of Hussmann manufacturing to customers within your assigned region while collaborating with multi-regional and cross-functional teams and third-party contractors, to achieve desired results within budget and to specified quality and customer requirements, and within the project schedule.You will also support the development of organizational and departmental processes to improve product release and delivery execution speed and effectiveness, including analyzing and supporting the implementation of NTD, NPD, and COD requests as requiredResponsibilities* Support the controls "release to customer" field strategy for all Hussmann products by serving as liaison between the engineering, manufacturing, sales, product management, warranty customers, contractors, and Field Quality Project Lead and Technical Support teams. Key Job functions include:* Utilize knowledge of refrigeration controls applications to mitigate customer risk during installation and start up* Provide proactive support for key customer onboarding and special projects and new product and controls releases* Collaborate with cross functional teams to meet project objectives, drive root cause, and mitigate customer risk* Advise in the customer support process related to the delivery and startup of sustaining and new products* Participate in meeting cadences with cross functional teams to ensure robust support plans for field escapes, issues, large customer start up projects, and new products and controls start ups* Support controls projects within budgetary guidelines* Effectively manage individual utilization - including maintaining itinerary plans and proactively communicating to manager and leads when schedule permits special project work* Collaborate with cross functional teams to meet project objectives, drive root cause, and mitigate customer risk* Champion projects to completion* Support process improvement activities* Oversee complex order and new product builds* Drive cross-functional accountability related to Field Quality to mitigate customer risk.* Document onsite findings utilizing the field report creation process* Utilize the Field Escalation process when applicable* Perform Senior Field Quality Project Manager duties* Conducting plant and customer site audits to identify opportunities for continuous improvement of product and processes.* Interact directly with customers, contractors, technicians and engineering providing advanced level technical expertise in order to instill confidence in Hussmann equipment, installation, technical support, and service and will also have the experience to provide startup support on refrigeration systems and merchandisers as needed.* This position is customer facing; therefore,... For full info follow application link.

　　Panasonic is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity, sex, sexual orientation, national origin, disability status, protected veteran status, and any other characteristic protected by law or company policy. All qualified individuals are required to perform the essential functions of the job with or without reasonable accommodation. Pre-employment drug testing is required for safety sensitive positions or as may otherwise be required by contract or law. Due to the high volume of responses, we will only be able to respond to candidates of interest. All candidates must have valid authorization to work in the U.S. Thank you for your interest in Panasonic Corporation of North America.