Field Data Monitoring Lead, E-mobilityTake your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.

　　ABB E-mobility seeks a Field Data monitoring who will manage a team focused on monitoring the overall performance of ABB E-mobility DC Charger deployed in the field on a global scale. Depending on findings the team will recommend software and configuration updates and support the quality and R&D (Research and Development) team with analytics and improvement.This position reports toBusiness Shared Service ManagerYour responsibilities

　　Lead a strong team to create a data driven view on the global ABB E-Mobility Charger landscapeManage and improve field data acquisition and tool improvementsWork closely with the customer acceptance team to analyze the quality of the validation sitesCreate automated analytics tools to identify issues earlySupport the joint sign-off and deployment processes between ABB E-mobility and the customers with dataCollaborate with the global R&D team on a feedback process of validation resultsYour background

　　Bachelor's degree with 5 years of work experience in direct interaction with senior customer management or Associate degree and 8 years of work experienceTravel up to 20% of the time in US, Canada and EUPartnership with a customer involving 1 to 3 year planning horizonUtilize relationship-based customer engagement techniques to demonstrate ROI (Return on Investment) of the collaboration effortsProduct knowledge in EV infrastructure and related systems and services is highly preferred. Must have exceptional verbal and written communication skillsMust have strong time management skills as well as be an effective multi-taskerMust be a motivated self-starter with strong critical thinking and analytical skillsProven expertise in Data AnalyticsProficiency in MS OfficeAbility to travel internationallyPassport / Global Entry RequiredCandidates must already have a work authorization that would permit them to work for ABB in the USSalary range for this role: $120,000-$145,000 annual + bonusBenefitsRetirement planLife insuranceDisability insuranceHealthcare planWellbeing programMore about usABB E-mobility is a world leader in EV charging technology with a strong R&D pipeline and an unparalleled global reach. With our robust product portfolio of innovative holistic solutions - from grid to charge point and domestic installations to large fleet depots - we are actively enabling the future of e-mobility, not just predicting it. The exciting developments within this sector perfectly align with our Mission to Zero initiative, aiming to support cleaner and greener communities for allWe look forward to receiving your application. If you want to discover more about ABB, take another look at our website www.abb.com.Equal Employment Opportunity and Affirmative Action at ABBABB is an Equal Employment Opportunity (EEO) and Affirmative Action Employer encouraging diversity in the workplace.All qualified applicants will receive consideration for employment without regard to their race, creed, color, ancestry, religion, sex, national origin, citizen status, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veterans status. For more information regarding your (EEO) rights as an applicant, please visit the following websites:https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowY