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External Hosting Product Manager
External Hosting Product Manager-July 2024
Charlotte
Jul 8, 2026
ABOUT BANK OF AMERICA
Bank of America is a leading financial institution, serving consumers, small businesses, and large corporations with a full range of banking, investing, and other financial products and services.
10,000+ employees
Financial Services
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About External Hosting Product Manager

  Job Description:

  The External Hosting product manager role is responsible for maximizing the value for our external hosting network (DMZ) product line including all network services required to support the Bank's externally facing hosting platform. Key responsibilities include defining the vision and roadmap for their products, defining and prioritizing the features/epics in the program backlog, and articulating this to both stakeholders and development teams. This role works closely with stakeholders to understand their needs to ensure they are aligned on priorities. They support and collaborate on financials throughout delivery. They are experts of the products, business or technology domain, and the industry in which the product competes as well as having a deep understanding of the product line financials and forward-looking book of work.

  Key Responsibilities & Professional Competencies

  The External Hosting Product Manager is an expert of the products, business or technology domain and the industry for external hosting networkingDefine the vision and roadmap for the External Hosting based on customer requirements, industry trends, regulations, and the strategic direction for the business or technology domain. Define and drive product selection, RFx, etc.Ensure alignment across External Hosting roadmaps to achieve portfolio objectivesDefine and prioritize features/epics in the program backlogArticulate roadmaps and features to both stakeholders and A&E teamsRepresent product(s) within network services and to external consumers and stakeholders, e.g., GIS, Finance, Audit/Risk, Lines of BusinessOversee the budget(s) for their product(s). Support and collaborate with the Senior Technology Executives, Finance and Economic teams on financials throughout deliveryContinuously oversee product inventory, performance, risk and usage metrics, CAPM, error rates, etc. to monitor product health and make product lifecycle recommendations and decisionsAccountable for all aspects of the lifecycle, risk and vulnerability of the External Hosting product

  Required Skills

  10+ years of experience as a network engineer in LAN/WAN/routing/switching5+ years of experience working as a networking SME with External Hosting connectivityAbility to produce clear written communications for diverse audiencesDemonstrated ability to create and deliver persuasive presentationsDemonstrated ability to lead cross-functional teams and drive consensusKnowledge of networking protocols to include: OSPF, ISIS, BGP, IP Multicast, VXLAN, MACSecMust have working experience in an Agile managed organization using products such as Jira, Kanban, Confluence and HorizonExcellent customer service skills including reporting, organization, written and oral communication and task prioritizationMust have strong program management skills necessary to lead multi-discipline technology teamsMust be a highly motivated, self-directed individual capable of supporting multiple large initiativesBA or BS in relevant field (e.g. Telecommunications, Information Security, Computer Science), or equivalent experience

  Desired Skills

  2+ years experience as a product managerExperience managing a product P&L and investment budgetExperience setting product pricesExperience creating multi-year/multi-generational roadmapsCisco CCNA/CCNP/CCIE routing certifications or equivalentCCSP and/or Azure Certifications (AZ-900/SC-900/AZ-500) preferredNetwork and security architecture experience within a large corporation is preferred

  Shift:

  1st shift (United States of America)

  Hours Per Week:

  40

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