Overview:

　　The Customer Success Engineering (CSE) team is seeking an Executive Business Administrator (EA) to support the VP of Small, Medium Business (SMB) Engineering and a global team of 100+.

　　The role is based in Redmond, WA and requires 2-3 days per week in the office.

　　The successful candidate will have demonstrated work experience in a fast-paced environment, planning, organizational and time management skills, flexibility, ability to work independently and be comfortable operating with ambiguity, meeting deadlines, changing direction in rapid response to a fluctuating work environment and prioritize among multiple projects with a dynamically changing workload.

　　Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

　　In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.

　　Responsibilities

　　Responsibilities:

　　Leadership and Executive Support

　　Plays a visible and important leadership role with customers, partners, as well as contacts at all levels of Microsoft. Leads by example and serves as a role model to colleagues by maintaining a professional attitude, demonstrating executive presence, and influencing others. Works in close partnership with the Leadership Team (LT) and extended Leadership Team (XLT). Provides travel support and manages logistics for VP travel.

　　Cross-Functional Collaboration and Communication

　　Works closely with the CSE Business Health team and the CSE lead EA for budget reporting and ad-hoc items. Develops and maintains relationships with partner teams across multiple organizations (e.g., business-support professionals, Human Resources)

　　Calendar Management

　　Provides calendar management and time planning support for VP, ensuring the schedule aligns with Executive’s priorities and commitments, with the ability to analyze and respond to changing business priorities daily. Learns and/or aligns calendar based on knowledge of manager's preferences and operating styles.

　　Team Support

　　Contributes to our organization's workplace culture by participating, promoting, and contributing to team, organization, and division events/activities. Provides team support by managing distribution groups, organizational charts, Microsoft Teams channels, SharePoint sites, and contributing to new hire onboarding and employee departure experiences. Responsible for headcount/Personnel Control Number (PCN) management, space allocations, collection of Microsoft assets and timely updating of Employee Central data. Manages space for team.

　　Qualifications

　　Required/Minimum Qualifications:

　　5+ years Administrative, Business Support, or customer service experience in an environment with an emphasis on scheduling meetings/events, travel management, and administration work for executive/upper-level management.

　　3+ years of experience with Microsoft Outlook, Word, Excel, PowerPoint.

　　2+ years of experience supporting an executive in a face-paced, corporate environment.

　　Additional/Preferred Qualifications:

　　Effective written and verbal communications skills    

　　Maintain the confidentiality of highly sensitive material with tact and professionalism.     

　　Desire to take on big challenges and the ability to see the big picture as well as the details.      

　　Ability to react with appropriate urgency to situations and requests.    

　　Attention to detail with competent problem-solving and troubleshooting skills.     

　　Proficient cross-team collaboration and organizational skills     

　　Consistently demonstrate a can-do and customer service attitude

　　Business Support ATR-D - The typical base pay range for this role across the U.S. is USD $27.40 - $46.49 per hour. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $37.84 - $52.98 per hour.

　　Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay

　　Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .