Organization:
MPHS-Mills-Peninsula Medical Center
Position Overview:
Provides a broad range of high-level, specialized administrative support to an executive leader on the Executive Career Path. Works independently on a variety of complex assignments that are generally of a critical and confidential nature, exercising sound judgment, and applying advanced knowledge, and skills of Sutter Health administrative infrastructure, policies and procedures. Handles a broad range of complex inquiries, issues, and confidential materials. Exercises originality in developing methods or systems to resolve recurring or unusual circumstances.
Job Description :
These Principal Accountabilities, Requirements, and Qualifications are not exhaustive but are merely the most descriptive of the current job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, staff changes, workload, or technical development).
JOB ACCOUNTABILITIES:
ADMINISTRATIVE SUPPORT SERVICES
• Provides a variety of complex and confidential administrative support by managing a wide range of administrative processes and projects, establishes work priorities, and creates documents including letters, memorandums, manuals, marketing, and business development reports, charts, and graphic presentation materials.
• Serves as an administrative liaison ensuring the executive leader is apprised of ongoing issues, inquiries, and requests; facilitates coordination opportunities and provides a status of outstanding project deadlines. Attends meetings, develops meeting notes, and tracks actionable deliverables, as needed.
• Manages calendars and departmental schedules; coordinates complex scheduling and logistics for meetings, conferences, and events; provides support by establishing travel, lodging, event arrangements, equipment, or reservations as necessary.
• Receives and screens calls, messages, mail and email communications, and visitors. Refers to and answers inquiries as appropriate procedures and policies relating to departmental functions.
• Creates and prepares specialized or complex reports, summaries, or replies to queries, selecting relevant information from a variety of sources. Prepares graphs, tables, spreadsheets, or other complex graphics for meeting agendas and various other presentations.
• Manages a variety of administrative projects, working independently on the creation of documents, prioritizing needs, and maintaining strong interpersonal relationships.
• Maintains timekeeping records and functions as departmental Timekeeper.
• Performs information management functions, including maintaining databases and software, requests equipment and software installation and maintenance, and may produce standard and ad hoc reports.
• Mentors and fosters a constructive learning environment that supports interns students and new teammates to build confidence in their skills, knowledge, and abilities.
SAFETY
• Maintains a clean, neat, and safe working environment, by inventorying and ordering accessories and supplies periodically to maintain established stock levels.
• Inspects and arranges for equipment repairs, monitors costs, and needs for replacement.
COMPLIANCE
• Maintains strictest confidence of all Sutter Health information including Patient Health Information(PHI) and protects all information from accidental, intentional, or inappropriate disclosure.
• Performs all duties in compliance with department standards, policies, and procedures, as well as local, state, and federal regulatory agencies to deliver the highest level of patient privacy and care.
• Retains and completes mandated continuing education requirements to meet departmental and facility requirements.
EDUCATION:
Equivalent experience will be accepted in lieu of the required degree or diploma.
HS Diploma: High School Diploma or General Education Diploma (GED). or equivalent education/experience
TYPICAL EXPERIENCE:
4 years of recent relevant experience
SKILLS AND KNOWLEDGE:
Written communications skills including the ability to compose effective communications to audiences within and outside the organization.
Verbal communications skills including the ability to speak and listen effectively to various audiences within and outside of the organization.
Well-developed time management and organizational skills, including the ability to prioritize assignments and work within standardized policies and procedures to achieve objectives and meet deadlines.
Advanced skill level in software applications, including Microsoft Office Suite (Word, Excel, and Outlook), internet search software, and related information systems.
Interpret a variety of data and instructions, furnished in written, oral, diagram, or schedule form.
Prioritize assignments and work within standardized policies and procedures to achieve objectives and meet deadlines.
Work independently, as well as be part of the team, including accomplishing multiple tasks in an environment with interruptions.
Identify, evaluate, and resolve standard problems by selecting appropriate solutions from established options.
Ensure the privacy of each patient’s protected health information (PHI).
Build collaborative relationships with peers and other staff members to achieve departmental and corporate objectives.
Job Shift:
Days
Schedule:
Full Time
Shift Hours:
8
Days of the Week:
Monday - Friday
Weekend Requirements:
As Needed
Benefits:
Yes
Unions:
No
Position Status:
Non-Exempt
Weekly Hours:
40
Employee Status:
Regular
Number of Openings:
1
Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.
Pay Range is $46.09 to $59.91 / hour
The salary range for this role may vary above or below the posted range as determined by location. This range has not been adjusted for any specific geographic differential applicable by area where the position may be filled. Compensation takes into account several factors including but not limited to a candidate’s experience, education, skills, licensure and certifications, department equity, training and organizational needs. Base pay is just one piece of the total rewards program offered by Sutter Health. Eligible roles also qualify for a comprehensive benefits package.
All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, marital status, sexual orientation, registered domestic partner status, sex, gender, gender identity or expression, ancestry, national origin (including possession of a driver's license issued to individuals who did not present proof of authorized presence in the U.S.), age, medical condition, physical or mental disability, military or protected veteran status, political affiliation, pregnancy or perceived pregnancy, childbirth, breastfeeding or related medical condition, genetic information or any other characteristic made unlawful by local, state, or federal law, ordinance or regulation. External hires must pass a background check/drug screening. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state, and local laws, including but not limited to the San Francisco Fair Chance Ordinance.