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Enterprise Dispatch Technician-Senior (Government)
Enterprise Dispatch Technician-Senior (Government)-March 2024
Oakton
Mar 30, 2026
About Enterprise Dispatch Technician-Senior (Government)

  Job Description:

  AT&T Global Public Sector is a trusted provider of secure, IP enabled, cloud-based, network solutions and professional services to the Federal Government. We are dedicated to recruiting, developing and empowering a diverse, high-performing workforce that is passionate about what they do, committed to our shared values and dedicated to our customers’ mission.

  Our National Security Team supports the intelligence community, providing, operating and assuring critical voice, video and collaboration services for the full spectrum of operations.

  AT&T has an opening for an Enterprise Dispatch Technician to support the 24x7 Network Operations Center in providing field troubleshooting.

  Description of Job Duties/Responsibilities:

  Provide Tier 2 Incident Management and as Directed Dispatch support to the Network Operations Center (NOC), covering buildings in the WMA.

  Support an organization's local area network (LAN), wide area network (WAN), customer networks, Intranet and Internet and other data communications systems or a segment of a network system.

  Perform necessary maintenance of network hardware and software to support network availability.

  Proactively identify risks in the network and develop a plan to mitigate them.

  Required Clearance: TS/SCI with polygraph. (#ts/sci) (#polygraph)

  Required Qualifications: Candidate must have a total of 10 years of applicable experience. The experience can be a combination of degree and work history. This can be a High School degree and 10 years of work history OR an Associate’s and 8 years, a Bachelors’ and 6 years, a Masters and 4 years or a PhD and 0 years of work history.

  Advanced networking qualifications including MPLS, BGP, OSPF, LAMBDA. LAN/MAN/WAN/Optical specialization. Utilization of common ticket systems (Remedy, ServiceNow) and common network management tools (HPOV, HPNA, Solarwinds, MNS, Netcool, etc).

  Hands on troubleshooting and fault isolation of IT business systems.

  Strong understanding of the OSI model and configuration of routing protocols such as EIGRP, OSPF, MPLS, BGP, LDP.

  Work to be performed in Fairfax, VA.

  Desired Qualifications

  Cisco CCNA, CCNP, CCIE, Juniper JNCIA, JNCIS, or JNCIE, ITIL Foundations, and/or CISSPOur Enterprise Dispatch Technician-Senior earns between $79,300 - $140,966 yearly. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

  Joining our team comes with amazing perks and benefits:

  Medical/Dental/Vision coverage

  401(k) plan

  Tuition reimbursement program

  Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)

  Paid Parental Leave

  Paid Caregiver Leave

  Additional sick leave beyond what state and local law require may be available but is unprotected · Adoption Reimbursement

  Disability Benefits (short term and long term)

  Life and Accidental Death Insurance

  Supplemental benefit programs: critical illness/accident hospital indemnity/group legal

  Employee Assistance Programs (EAP)

  Extensive employee wellness programs

  Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

  Weekly Hours:

  40

  Time Type:

  Regular

  Location:

  Oakton, Virginia

  It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities.

  AT&T will consider for employment qualified applicants in a manner consistent with the requirements of federal, state and local laws

  We expect employees to be honest, trustworthy, and operate with integrity. Discrimination and all unlawful harassment (including sexual harassment) in employment is not tolerated. We encourage success based on our individual merits and abilities without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status

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