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Employee Services Specialist - Onboarding (Mandarin)
Employee Services Specialist - Onboarding (Mandarin)-March 2024
Taguig City
Mar 31, 2026
About Employee Services Specialist - Onboarding (Mandarin)

  Company Description

  Work with Us. Change the World.

  At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.

  There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of nearly 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.

  We're one global team driven by our common purpose to deliver a better world. Join us.

  Job Description

  This role is primarily responsible for providing administrative support and coordination to recruiting operations including onboarding and post-acceptance activities in compliance with the service level agreements, processes, policies, and procedures.

  Creates and distributes offer letters

  Collects onboarding documentation and processes

  Coordinates with relevant stakeholders on changes to offer of employment

  Acts as point of contact for all questions related to pre-employment activities from candidates, recruiting, hiring managers and HR

  Ensures compliance with all state and corporate regulations and laws

  Ensures strict adherence with standard protocols for electronic personnel file management and document storage

  Orders background checks, tracks completion, and assists in review and analysis of results

  Prepares and communicates candidate background check clearances

  Connects with relevant key stakeholders and support groups to assist with onboarding, account creation, set-up, and IT requisition

  Ensures all regional onboarding notification systems and processes are followed and updated to ensure local stakeholders are continuously informed

  Performs and tracks onboarding data entry for large volume of hires

  Ensures accuracy of all data processed and entered in HR systems

  Engages and builds relationships with hiring team (hiring managers and recruiters)

  Escalates and analyzes identified issues and concerns to the Team Lead for timely resolution

  Keeps oneself updated of current processes and incorporates documentation updates

  Supports selected simple process improvements to streamline processes

  Qualifications

  Must know how to speak, write, and understand Mandarin language.

  Amenable to work in a hybrid working arrangement/set-up (AECOM'S freedom to Grow).

  Open to work on a Day shift schedule to support the APAC Region (9am to 6pm).

  Degree in Human Resources or a related field

  Intermediate proficiency in MS Office tools

  Basic knowledge and understanding of HR processes and procedures (creation of offer letters, facilitation of background check, and maintenance of employee data records)

  At least 2 years of working experience in an outsourcing, shared services, or similar model with compensation-related role or other similar functions is preferred

  Fluent in Mandarin and English (Written and Verbal communication)

  Experience using Workday, SmartRecruiters, ServiceNow or other similar platforms and tools is preferred

  Additional Information

  Demonstrates excellent communication skills with the ability to effectively articulate and convey information within a limited and specified audience.

  Has the ability to be thorough and meticulous in completing assigned reports, tasks, and documentation.

  Has the ability to contribute to problem-solving by gathering key information to assess simple issues by following defined policies and procedures.

  All your information will be kept confidential according to EEO guidelines.

  About AECOM

  AECOM is the world’s trusted infrastructure consulting firm, delivering professional services throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. On projects spanning transportation, buildings, water, new energy and the environment, our public- and private-sector clients trust us to solve their most complex challenges. Our teams are driven by a common purpose to deliver a better world through our unrivaled technical and digital expertise, a culture of equity, diversity and inclusion, and a commitment to environmental, social and governance priorities. AECOM is a Fortune 500 firm and its Professional Services business had revenue of $13.1 billion in fiscal year 2022. See how we are delivering sustainable legacies for generations to come at aecom.com and @AECOM.

  Freedom to Grow in a World of Opportunity

  You will have the flexibility you need to do your best work with hybrid work options. Whether you’re working from an AECOM office, remote location or at a client site, you will be working in a dynamic environment where your integrity, entrepreneurial spirit and pioneering mindset are championed.

  You will help us foster a culture of equity, diversity and inclusion – a safe and respectful workplace, where we invite everyone to bring their whole selves to work using their unique talents, backgrounds and expertise to create transformational outcomes for our clients.

  AECOM provides a wide array of compensation and benefits programs to meet the diverse needs of our employees and their families. We also provide a robust global well-being program. We’re the world’s trusted global infrastructure firm, and we’re in this together – your growth and success are ours too.

  Join us, and you’ll get all the benefits of being a part of a global, publicly traded firm – access to industry-leading technology and thinking and transformational work with big impact and work flexibility. As an Equal Opportunity Employer, we believe in each person’s potential, and we’ll help you reach yours.

  All your information will be kept confidential according to EEO guidelines.

  ReqID: REF27069P

  Business Line: Geography OH

  Business Group: DCS

  Strategic Business Unit: GBS

  Career Area: Human Resources

  Work Location Model: Hybrid

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