ELIGIBILITY SPECIALIST II - 60044743

　　Date: Jan 22, 2024

　　Location:

　　ORLANDO, FL, US, 32801 TAVARES, FL, US, 32278 WILDWOOD, FL, US, 34785

　　The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website (http://www.dms.myflorida.com/workforce_operations/human_resource_management/for_job_applicants/e_verify) .

　　Requisition No: 821107

　　Agency: Children and Families

　　Working Title: ELIGIBILITY SPECIALIST II - 60044743

　　Pay Plan: Career Service

　　Position Number: 60044743

　　Salary: $36,036.00

　　Posting Closing Date: 01/30/2024

　　Total Compensation Estimator Tool (https://compcalculator.myflorida.com/)

　　INTERNAL AGENCY PROMOTIONAL OPPORTUNITY

　　OPEN TO CURRENT DCF EMPLOYEES ONLY

　　The Economic Self-Sufficiency Specialist II will be in the Central Region Virtual Intake Unit and is required to report to the office on a daily basis. The assigned work location may be in Tavares (Lake County), Orlando (Orange County), or Wildwood (Sumter County).

　　This is a professional position assigned to the Office of Economic Self-Sufficiency. Position provides back-up to the unit’s supervisor in day-to-day duties which include but are not limited to; reviewing cases during the various processes in the service delivery model, performing case reviews for unit employees, giving feedback to strengthen accuracy rates and provide training and/or mentoring to unit members. The ESS II is expected to handle a high volume of work which is deadline driven requiring the ability to prioritize and plan work assignments while being flexible to change with little notice.

　　Minimum Requirements: At least 12 months experience working in the Office of Economic Self-Sufficiency determining eligibility for Food stamps, Medicaid, and Cash assistance.

　　Typical duties:

　　Performs quality management system reviews as assigned.

　　Reviews case reading errors with the Interviewing Clerk, and ensures corrections are completed accurately and timely.

　　Assist in the DCF Family Resource Center(s) as needed.

　　Reviews and analyzes data from quality control and all monitoring sources and provides training in the areas in which problems are identified.

　　Follows established unit procedures to determine eligibility for public assistance benefits within designated time frames as required by Federal and State laws and Department policy and procedures.

　　Maintains assigned work responsibilities by taking prompt action on all case management activities.

　　Identifies cases of possible fraud and/or overpayment; makes appropriate referrals to fraud and overpayment departments.

　　Ensures electronic case records are documented thoroughly and properly as required by Departmental procedures.

　　The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

　　Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

　　The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

　　VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clickinghere (http://www.dms.myflorida.com/content/download/97612/566545) . All documentation is due by the close of the vacancy announcement.

　　Nearest Major Market:Orlando