Company Name: Mariano's

　　Position Type: Employee

　　FLSA Status: Non-exempt

　　Position Summary:

　　Select and gather products for customers' on-line orders in the most efficient manner with attention to freshness and quality. Assemble customers' on-line orders, process coupons and payment, and deliver and load orders to cars when customers arrive at store for pick up. Provide a positive customer service experience that makes customers want to return again to on-line shopping. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

　　Essential Job Functions:

　　Meet/exceed customer expectations for ease of shopping, variety, freshness, and cleanlinessAdhere to local, state, and federal laws, food safety procedures, and company guidelinesReceive customers' orders from Order Selector according to guidelines; store products in optimal temperature zonesInitiate and complete selection process for customers' on-line ordersRead and follow directions given in the note sectionEnsure quality and freshness of all items chosenCommunicate with customers via a portable phone and respond to calls in a professional and timely mannerRetrieve each customer's order from all staging locations and ensure order accuracyProcess the orders through the point of sale (POS) systemFollow policies and procedures to determine appropriate substitutions in the event of an out-of-stockScan and bag orders on the go while following all bagging standardsCommunicate any substitutions or exceptions to customer's order at time of pick-upLoad order into customers' carsMaintain organization and cleanliness of staging areas and equipmentReport pricing, scanning, and item location discrepancies and invalid temperature types to the store e-Commerce supervisorInspect equipment and notify store e-Commerce supervisor or other store management of items in need of repairPerform required opening and closing proceduresLearn and adapt to new and improved processesAssist in training new e-Commerce team membersMeet/exceed productivity standardsMust be able to perform the essential functions of this position with or without reasonable accommodation

　　Minimum Position Qualifications:

　　Effective communication skillsBasic knowledge of computersBasic math skills (adding and subtracting)Ability to work without supervisionAbility to read shelf tagsAbility to lift up to 25 pounds frequently and up to 50 pounds several times throughout the dayAbility to stand for extended periods of time and walk constantlyAbility to stoop, kneel or crouch several times per hour

　　Desired Previous Job Experience:

　　Experience as a cashierExperience in a production oriented environmentExperience in a warehouse environmentExperience stocking shelves

　　Education Level: None

　　Required Certifications/Licenses: None

　　Position Type: Part-Time

　　Shift(s): Day; Evening

　　Regions: Midwest

　　States: Illinois

　　Keywords:

　　Jobs at Mariano's: At Mariano's, our values are rooted in the Midwest -we work hard and we believe in the team members that make what we do possible each day. It's these values that allow us to continue to grow and provide our customers with the best value and service as we have for over 140 years. Here, you'll find opportunities to advance your career, fulfill a leadership role and be a member of team that is dedicated to supporting our stores and creating a shopping experience that customers love.

　　Company Overview: Kroger Family of Companies employs nearly half a million associates who serve over 11 million customers daily through a seamless shopping experience under a variety of banner names. At The Kroger Co., we are Fresh for Everyone™ and dedicated to our Purpose: To Feed the Human Spirit®. We are committed to creating #ZeroHungerZeroWaste communities by 2025. Careers with The Kroger Co. and our family of companies offer competitive wages, flexible schedules, benefits and room for advancement.

　　Posting Notes: IL || Skokie || 3358 West Touhy Avenue || 60076 || Mariano's || [[mfield2]] || Customer Service; Store Operations || Employee || Non-Exempt || Part-Time || None