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Drop Ship Specialist (7AM)
Drop Ship Specialist (7AM)-December 2024
Vernon Hills
Dec 5, 2025
ABOUT CDW
At CDW, our purpose is to make technology work so people can do great things.
10,000+ employees
Technology
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About Drop Ship Specialist (7AM)

  The Drop Ship Specialist is responsible for working closely with our vendor partners and our customers in ensuring that all purchase orders are processed in a timely manner and billed correctly to CDW. The Drop Ship Specialist is a buyer on the Drop Ship team and is responsible for negotiating pricing with our vendor partners, buying products for specific lines, providing product requirement guidance to Sales, and following through on fulfillment of each purchase. The Drop Ship Specialist is also responsible for providing guidance and sharing best business practices with the Drop Ship Associates.

  Key Areas of Responsibility

  Maintain a strong knowledge of CDW product lines as well as the drop ship process

  Establish and maintain vendor partner relationships

  Review and analyze purchase orders for the assigned product lines

  Negotiate pricing with vendors to achieve the best pricing discount

  Qualify or reject all purchase orders with detailed directions

  Work with vendor partners as well as Sales to make necessary changes to purchase orders to fulfill timely requests to our customers

  Responsibilities

  Understanding the department's goals and being able to effectively communicate these to our partners and drive change to achieve these goals

  Continually update the status of aging purchase orders and follow up with partners for information on scheduled shipments

  Maintain part # information within CDW database, updating pricing and any additional product line instructions that need to be provided to Sales

  Provide guidance to fellow coworkers and share best business practices

  Explain important internal processes to our vendor partners and Account Managers

  Collaborate with vendor partners to improve the current drop ship process

  Minimum Qualifications

  At least 1 year experience as Drop Ship Associate or equivalent

  Other Required Qualifications

  Excellent written and verbal communication skills with the ability to effectively interact with all stakeholders

  Proficient in Microsoft Office applications

  Strong attention to detail and organizational skills

  Demonstrated creative problem solving skills

  History of balancing competing priorities with the ability to adapt to the changing needs of the business while meeting deadlines

  Preferred Qualifications

  College degree preferred

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