Why Work with Us?
Competitive Wages beginning at $24 per hour
Earn $37.00 per hour in 5 years
Comprehensive benefits
Career advancement opportunities
To view Transdev's purpose and how we make a difference, follow this link: https://youtu.be/ilo5cv0g4mq">https://youtu.be/ilO5cv0G4mQ
Responsibilities
Responds, records and resolves customer feedback via multiple channels
Communicates and coordinates with internal departments to help meet customer needs
Performs weekly audits that meet Transdev’s policies and procedures
Other duties as required
Qualifications
Must be at least 21 years old with a high school diploma, GED or equivalent
Minimum 1 year of dispatch operations experience within the transportation industry
Excellent communication skills with ability to adapt to changing situations, and listen to feedback
A customer service-oriented mentality with attention to detail
Physical Requirements:
Must be able to work shifts or flexible work schedules as needed.
Majority of work is accomplished indoors and in air conditioned or well-ventilated facilities
Majority of work is accomplished in an office or in a cubicle space equipped with a telephone and computer.
The employee is generally subjected to long periods spent sitting, typing, or looking at a computer screen.
If you have any questions, please contact us at Jazmyne.Gladney @transdev.com.
To view Transdev's purpose and how we make a difference, follow this link: https://youtu.be/ilo5cv0g4mq">https://youtu.be/ilO5cv0G4mQ
For more information please visit our website at www.transdevna.com/careers
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.
EEO is the Law Poster: http://www1.eeoc.gov/employers/poster.cfm
Drug free workplace
If based in the United States, applicants must be eligible to work in US without restrictions for any employer at any time; be able to pass a drug screen and background check
Job Category: Call Center / Dispatch / Reservationist / Scheduler
Job Type: Full Time
Req ID: 1405
Pay Group: MG5
Cost Center: 747