Dispatcher Clerk Typing

　　Date: Jan 23, 2024

　　Location(s): Miami, FL, US, 33166

　　Company: NextEra Energy

　　Requisition ID: 78109

　　is America’s largest electric company, providing clean, affordable, and reliable electricity to more than 12 million people in Florida. We operate one of the cleanest power generation fleets in the U.S. and our reliability is among the best in the nation. Our goal is to achieve Real Zero carbon emissions from our operations by 2045 by expanding our solar capacity, increasing battery storage and bringing new renewable energy opportunities to Florida, while improving customer affordability and reliability. Are you interested in becoming a game-changer in the energy industry? Join our world-class team today!

　　Position Specific Description

　　This is a full time bargaining Unit role located in Miami.

　　Additional Accountabilities:

　　• Utilize FMOS/SaleForce, RSV, CALLS, ROS, Chrome, and SAP

　　• General knowledge of Outlook and Microsoft Suite

　　• Organized, ability to adapt to change, good communicator and self-starter

　　Job Overview

　　The Dispatcher Clerk will be responsible for dispatching field personnel for construction, maintenance, or emergency repairs to electric power transmission and distribution lines and related equipment. Performs all dispatch functions regarding work assignments and will be responsible for assisting field personnel in obtaining and relaying information with respect to electrical operations and repairs.

　　Positions posted at the dispatch center locations may be scheduled under the same provisions as paragraph. 35(a)6 which applies to C&D jobs. These employees will receive applicable shift differential.

　　Good communication skills, clear and distinctive speech, good organizational skills, and the ability to perform multiple tasks simultaneously is needed in this classification.

　　Minimum requirements for job:

　　Typing skills of 20 WPM if there is not a Operations Clerk A or Operations Clerk A Steno within the work headquarters.

　　Basic clerical skills.

　　Must be able to sit for long periods of time.

　　Must be able to work in a closed in area (office space and paperwork storage areas)

　　Accountabilities:

　　Monitor and answer radio, to dispatch trouble calls, and relay information to crews and supervision.

　　General knowledge of trouble call management system (TCMS), field work management system FWMS), distribution construction planning and scheduling (DCPS), customer information system II (CIS II), and on line street light orders (OSLO).

　　Complete all appropriate computer generated tickets, forms on-line, and other paperwork associated with the dispatch function.

　　Notify local agencies such as police, fire, or utilities with respect to emergency or non-emergency needs of the field personnel or any other safety related matter.

　　May be required to perform any or all duties of an Operation Clerk A.

　　Required Qualifications

　　• Clerical Test passed

　　• Typing Test passed

　　Preferred Qualifications

　　NoneEmployee Group: Bargaining Unit

　　Employee Type: Full Time

　　Job Category: Power Systems Bargaining Unit

　　Organization: Florida Power & Light Company

　　Relocation Provided: No

　　NextEra Energy is an Equal Opportunity Employer. Qualified applicants are considered for employment without regard to race, color, age, national origin, religion, marital status, sex, sexual orientation, gender identity, gender expression, genetics, disability, protected veteran status or any other basis prohibited by law. We are committed to a diverse and inclusive workplace.

　　NextEra Energy provides reasonable accommodation in its application and selection process for qualified individuals, including accommodations related to compliance with conditional job offer requirements, consistent with federal, state, and local laws. Supporting medical or religious documentation will be required where applicable and permitted by applicable law. To request a reasonable accommodation, please send an e-mail to, providing your name, telephone number and the best time for us to reach you. Alternatively, you may call 1-844-694-4748. Please do not use this line to inquire about your application status.

　　NextEra Energy will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

　　NextEra Energy does not accept any unsolicited resumes or referrals from any third-party recruiting firms or agencies . Please see ourfor more information.