About the Role and Program

　　Workforce Management is an internal team that provides tools, systems, processes, and knowledge to optimize our workforce in an evolving and dynamic environment. We support our labor, operations, and other business partners at the Disneyland Resort using a cooperative spirit, ensuring the development and success of our fellow team members. Responsibilities for our team include, but are not limited to, analyzing data and operational processes to build forecasting models that generate everything from robust daily workloads to long-term headcount plans.

　　Our intern program is designed to develop you professionally and apply your Industrial Engineering knowledge to impactful, real-world projects at the “Happiest Place on Earth”! You will be supported by a team of fellow Analysts as you learn hands-on about how the Disneyland Resort strives to provide magical experiences to our Guests while driving financial growth. There will be a wide range of opportunities to provide analytic support and consultation to various lines of business including Attractions, Entertainment, Food & Beverage, and Retail.

　　What You Will Do

　　Acting as an internal consultant for various Operations teams by analyzing daily operations in order to find efficiencies and provide recommendations on opportunities for labor savings

　　Developing tools in Tableau, Access, and SQL that use big data to tell a story and provide insight

　　Conducting Industrial Engineering analyses, particularly in operational planning support, workload planning and forecasting, Cast utilization, and efficiency/process improvements

　　Demonstrating curiosity and self-motivation to create and lead diverse, impactful projects by applying Industrial Engineering abilities

　　Leading and participating in team efforts while working on projects which require interfacing with all levels of Cast and management

　　Required Qualifications and Skills

　　Proven strong analytical, problem solving, and decision making skills

　　Ability to effectively partner with team members while demonstrating strong communication skills

　　Ability to work on multiple projects simultaneously in a fast-paced environment with tight deadlines

　　Willingness to learn new software applications

　　Ability to take initiative, independently lead projects, and build strong relationships with a variety of Cast

　　Creativity to approach problems in new, innovative ways

　　Ability to articulate recommendations to Cast with a wide variety of backgrounds

　　Preferred Qualifications

　　Prior related work experience, including co-op/intern programs with a focus on problem solving

　　Experience performing times studies/data collection and analyzing results in order to make impactful business decisions

　　Experience with VBA, Tableau, or Microsoft Access

　　Proven knowledge and/or experience with Walt Disney Parks and Resorts

　　Education

　　Currently enrolled in a four-year Industrial Engineering or related programEligibility Requirement and Program Information

　　Internship Eligibility:

　　Must be enrolled in a college/university taking at least one class in the semester/quarter (spring/fall) prior to participation in the internship program OR must have graduated from a college/university within the past six (6) months

　　Must be at least 18 years of age

　　Must possess unrestricted work authorization

　　Must not have completed one year of continual employment on a Disney internship or program

　　Additional Information

　　Must provide full work availability for the duration of the termLocation of the Position: Anaheim, CA

　　It is the intern’s responsibility to make housing and transportation arrangements for the duration of the internship.Program Length: The approximate dates of this internship are June - December 2024.

　　The pay rate for this role in CA is $30.00 per hour. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits. To learn more about our benefits visit: https://jobs.disneycareers.com/benefits.

　　Job ID: 10077847

　　Location: Anaheim,California

　　Job Posting Company: Disneyland Resort

　　The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email [email protected] with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.