When you join Sallie Mae, you become a champion for all students.

　　We’re on a mission to power confidence as students begin their unique journey. To help them plan their higher education, successfully finish, and prepare for life after school. To help them Start smart. Learn big.

　　Students need guidance navigating this important time in their life. They need someone who acknowledges that their education path is unique. They need a partner willing to evolve and not only meet but surpass their expectations. We’re changing. Because students need a better way.

　　We’re looking for people who are excited to drive this transformation. To break barriers and think of new ways to adapt, help, and create better experiences for students—and for each other.

　　This is where diverse backgrounds, beliefs, and perspectives matter. It’s where you’re empowered to bring your authentic self to work.

　　Feeling your best allows you to do your best. Our benefits take care of the whole you—from physical and mental to financial and professional. You’ll get opportunities to further your education and career, support for you and your family (including your pets!), paid time off to volunteer for the things that matter to you, and more.

　　We’re obsessed with impact and making a real difference. For us, that means putting relationships first, asking “why not?” when tackling challenges, and continuously learning new skills.

　　Come do more than join something, change something. For students, for future generations, for the future of education.

　　What You'll Contribute

　　(Job Summary)

　　The Director, Program Management manages the cross-functional deployment of large-scale transformational Portfolio Growth Marketing and Enterprise initiatives working with all levels of the organization to ensure defined goals are acheived. The Director, Program Management works closely with Product, Marketing, Technology, Legal, Risk, and Compliance to ensure defined strategies and business values are appropriately accounted for in features and communicates status and results of initiatives through the proper forums. Director, Program Management will work with the appropriate stakeholders to develop requirements that lead to clearly defined outcomes. The Director, Program Management position develops and executes change management plans and initiatives with consideration to the needs of the organization.

　　What You'll Do

　　Leadership – 30%

　　Oversees programmatic implementation of new Portfolio Growth Marketing and Enterprise initiatives and associated operations (this includes the organization of workstreams to ensure proper focus and accountability for necessary work)

　　Manages the roadmap, intake, and prioritization of all new Portfolio Growth Marketing initiatives

　　Plans and coordinates the features for each Program Increment (PI) and maintains backlog of all initiatives

　　Executes strategies associated with Portfolio Growth Marketing technology epics

　　Provides oversight and next level escalation for issues relating to schedule and any misalignment of goals and objectives that could put the overall strategy execution at risk

　　Removes roadblocks, as necessary, for project teams

　　Planning & Management – 40%

　　Works closely with Product, Marketing, and Technology to ensure features and PI-planning encompass business vision and strategy

　　Leads cross functional working sessions and communications to understand and align business strategies to new technologies and assist in the execution of those strategies

　　Manages follow up for issue resolution, task completion, and overall program management

　　Reviews status of ongoing initiatives and relays status, roadmaps, risks, and overall vision to varying levels of management through the MarTech Steering Group and status meetings

　　Program Quality– 30%

　　Oversees the development of change management plans and associated communication and training programs

　　Manages the overall adoption of new programs across business development

　　Works with business leaders and marketing operational teams to ensure value of technology is being realized through appropriate strategic and operational execution

　　The above information is intended to describe the general nature and level of work performed by employees assigned to this job; it is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees in this role.

　　What You Need to Succeed

　　Being focused on our customer helps us to deliver a lasting impression and instill trust. Through collaboration and teamwork, we are able to communicate effectively across departments leading to better decision quality. We hold ourselves to the highest standards ensuring accountability in all we do to deliver on our mission and shared values.

　　What You Have

　　Minimum education, skills and experience required.

　　Bachelor's Degree

　　Project management training

　　Minimum of 8 years experience in the following: Robust project management experience specifically managing projects with an IT component, demonstrated ability to manage multiple or concurrent projects, and detailed understanding of Lending

　　Experience in making presentations to large groups of people.

　　Proficient knowledge of various basic corporate PC based software packages (i.e. MS Outlook, Word, Excel, Access, PowerPoint, Visio, MS Project etc.)

　　Excellent organization skills required, including ability to prioritize and organize multiple on-going and overlapping projects in an efficient and effective manner.

　　Customer Service orientation and experience

　　Detailed knowledge of Sallie Mae's products and marketing technology products

　　Procedural/process Analysis

　　Change Management

　　Issue Management

　　Risk Management

　　Technology Implementation

　　Compliance Management

　　Demonstrate efficient time management skills.

　　Knowledge of the PMBOK.

　　Ability to meet due dates.

　　Excellent written and verbal communication skills including presentation skills.

　　Ability to simultaneously manage and organize multiple projects.

　　Ability to coordinate and lead activities of a project group.

　　Ability to recognize, analyze, and resolve project and procedural problems.

　　Excellent organizational skills.

　　Excellent analytical and problem solving skills.

　　Ability to make recommendations and decisions independently.

　　Ability to perform well under pressure and to work independently with a high level of initiative.

　　Ability to demonstrate effective reporting of key metrics and status.

　　Ability to manage remote staff as required.

　　Advanced knowledge in IT, Marketing and Risk management.

　　The Americans with Disabilities Act

　　The Americans with Disabilities Act of 1990 (ADA) prohibits discrimination by employers, in compensation and employment opportunities, against qualified individuals with disabilities who, with or without reasonable accommodation, can perform the “essential functions” of a job. A function may be essential for any of several reasons, including: the job exists to perform that function, the employee holding the job was hired for his/her expertise in performing the function, or only a limited number of employees are available to perform that function.

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　　Sallie Mae is proud to be an equal opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, sexual orientation, national origin, age, genetic information, gender identity, disability, Veteran status or any other characteristic protected by federal, state or local law. Click here (https://salliemae.com/legal/pay-transparency-policy/) to view the U.S. Pay Transparency Policy, here (https://mandatoryview.com/productview) for federal job applicant notices, and here (https://acrobat.adobe.com/link/review?uri=urn%3Aaaid%3Ascds%3AUS%3A5637b18d-10f3-4877-a3fe-481683f1eb1c) to view the California Employee Privacy Notice.

　　Reasonable accommodations are available for applicants with disabilities in all phases of the application and employment process. To request an accommodation please call (855) 756-2007 and choose option 9. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

　　Sallie Mae is proud to be an equal opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, sexual orientation, national origin, age, genetic information, gender identity, disability, Veteran status or any other characteristic protected by federal, state or local law. If you'd like more information about your EEO rights as an applicant, please click https://https/www.eeoc.gov/employees-job-applicants. https://https/www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/OFCCPEEOSupplementFinalJRFQA508c.pdf. Click https://https/www.salliemae.com/legal/pay-transparency-policy/ to view the U.S. Pay Transparency Policy.