Job Description

　　The Director, Organized Customer Access and Reimbursement (OCAR) will serve to optimize our engagement with organized customers for the U.S. Vaccines Business Unit. The organized customer segment includes Payers, Employers, and Integrated Delivery Networks. The OCAR director is accountable for defining needs and developing strategies and tactics to support the vaccines portfolio in totality as well as maximizing each individual brand. This Director will also manage and develop a team of Associate Directors aligned to prioritized brands and customer segments. The OCAR director will function as a subject matter authority for the trends and behaviors of the organized customer segment within the context of the vaccine business. The OCAR director requires strong knowledge of the organized customer segments, including reimbursement of vaccines, policy environment related to customer segments, strategy development, marketing choices, campaign planning, execution skills, deep knowledge of the evolving vaccines healthcare landscape, robust analytical skills and strong team collaboration and leadership skills.

　　Position tasks:

　　Manage a team of six Associate Directors aligned to prioritized brands and segments.

　　Function as a subject matter authority for dynamics, trends and behaviors of the organized customer segments broadly and within the context of the vaccine business to help drive our company's Vaccines strategy and performance.

　　Develop our company's Vaccines organized customer value proposition by portfolio and brand, and the associated messaging platform, to foster the prioritization and/or utilization of our company's Vaccines portfolio and compliant partnership with our company given today’s evolving healthcare landscape and decision makers.

　　Partner with Brand Marketers to adapt and scale branded or disease specific marketing programs for optimal deployment with organized customers.

　　Create and deliver training content relative to new initiatives in the healthcare environment, including but not limited to health economic outcome research (HEOR), population health management and quality measures.

　　Develop payor innovative contracting programs and pricing input, understanding the impact within the segment, and customer performance monitoring.

　　Collaborate with Customer Engagement Team, Contracting Team, IAM team and Brand Teams to share insights to help meet the needs of our company's and the organized customer and to design specific initiatives relevant to organized customers.

　　Develop relationships with key organized customer thought leaders; through established forums for feedback, e.g. advisory boards.

　　Collaborate across brands/portfolio on preparation of the annual Budget Plan and the organized customer marketing budget.

　　Qualifications

　　Education:

　　BS/BA Degree

　　MS/MBA Degree Preferred

　　Required Knowledge and Skills:

　　BS/BA Degree

　　10 or more years of marketing including Payor, IDN, or other organized customer segment marketing knowledge.

　　Demonstrated marketing strategic planning, tactical program design, and execution.

　　Proven track record of success with working effectively in a team-based environment, balancing diverse cross-functional perspectives, strong problem solving, leadership, and collaboration skills.

　　High level change agility, flexibility and comfort with addressing and adapting to ambiguity.

　　Demonstrated quality in oral and written communication and presentation skills.

　　Preferred Knowledge and Skills:

　　Marketing to organized customers strongly preferred.

　　People management.

　　Deep understanding of the evolving Vaccines US healthcare landscape impacting the organized customer segment including payer landscape, quality and health information technology

　　NOTICE FOR INTERNAL APPLICANTS

　　In accordance with Managers' Policy - Job Posting and Employee Placement, all employees subject to this policy are required to have a minimum of twelve (12) months of service in current position prior to applying for open positions.

　　If you have been offered a separation benefits package, but have not yet reached your separation date and are offered a position within the salary and geographical parameters as set forth in the Summary Plan Description (SPD) of your separation package, then you are no longer eligible for your separation benefits package. To discuss in more detail, please contact your HRBP or Talent Acquisition Advisor.

　　Employees working in roles that the Company determines require routine collaboration with external stakeholders, such as customer-facing commercial, or research-based roles, will be expected to comply not only with Company policy but also with policies established by such external stakeholders (for example, a requirement to be vaccinated against COVID-19 in order to access a facility or meet with stakeholders). Please understand that, as permitted by applicable law, if you have not been vaccinated against COVID-19 and an essential function of your job is to call on external stakeholders who require vaccination to enter their premises or engage in face-to-face meetings, then your employment may pose an undue burden to business operations, in which case you may not be offered employment, or your employment could be terminated. Please also note that, where permitted by applicable law, the Company reserves the right to require COVID-19 vaccinations for positions, such as in Global Employee Health, where the Company determines in its discretion that the nature of the role presents an increased risk of disease transmission.

　　Current Employees apply HERE (https://wd5.myworkday.com/msd/d/inst/1422$1533/rel-task/3001$14.htmld)

　　Current Contingent Workers apply HERE (https://wd5.myworkday.com/msd/d/task/1422$4020.htmld)

　　US and Puerto Rico Residents Only:

　　Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here (https://survey.sogosurvey.com/r/aCdfqL) if you need an accommodation during the application or hiring process.

　　We are an Equal Opportunity Employer, committed to fostering an inclusive and diverse workplace. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status, or other applicable legally protected characteristics. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit:

　　EEOC Know Your Rights (https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRights_10_20.pdf)

　　EEOC GINA Supplement​

　　Pay Transparency Nondiscrimination (https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf)

　　We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively.

　　Learn more about your rights, including under California, Colorado and other US State Acts (https://www.msdprivacy.com/us/en/CCPA-notice/)

　　U.S. Hybrid Work Model

　　Effective September 5, 2023, employees in office-based positions in the U.S. will be working a Hybrid work consisting of three total days on-site per week, generally Tuesday, Wednesday and either Monday or Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence. This Hybrid work model does not apply to, and daily in-person attendance is required for, field-based positions; facility-based, manufacturing-based, or research-based positions where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance also does not apply to roles that have been designated as “remote”.

　　Search Firm Representatives Please Read Carefully

　　Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

　　Employee Status:

　　Regular

　　Relocation:

　　Domestic

　　VISA Sponsorship:

　　No

　　Travel Requirements:

　　10%

　　Flexible Work Arrangements:

　　Hybrid, Remote Work

　　Shift:

　　Not Indicated

　　Valid Driving License:

　　No

　　Hazardous Material(s):

　　N/A

　　Requisition ID: R276744