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Director, Operational Excellence (Hoshin Kanri Deployment Lead)
Director, Operational Excellence (Hoshin Kanri Deployment Lead)-December 2024
New Brunswick
Dec 15, 2025
ABOUT BRISTOL MYERS SQUIBB
Bristol Myers Squibb is dedicated to discovering, developing, and delivering innovative medicines that help patients prevail over serious diseases.
10,000+ employees
Biotechnology, Healthcare
VIEW COMPANY PROFILE >>
About Director, Operational Excellence (Hoshin Kanri Deployment Lead)

  Working with Us

  Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams rich in diversity. Take your career farther than you thought possible.

  Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us .

  Business Unit Overview

  Our Strategy and Business Excellence (S&BE) team develops and deploys the Global Product Development and Supply strategy, driving connectivity between the broader enterprise. The organization provides standard capabilities across strategy, digital, operational excellence, risk management, business development, and others. Join our Strategy and Business Excellence team and you will have the opportunity to increase efficient, data-based, decision-making and improve outcomes for Bristol Myers Squibb.

  The Operational Excellence and Learning team within S&BE drives the definition and adoption of Global Product Development and Supply approach and leads continuous improvement. The team leads learning to build capabilities & drive growth mindset. Here, you’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, pursue innovative ideas, and advance professionally alongside some of the brightest minds in Pharma.

  Position Summary

  The Director, Operational Excellence will be responsible for the facilitation of the strategic deployment policy (Hoshin Kanri) events across Global Product Development and Supply (GPS) organization in collaboration with the Strategy and Business Intelligence (SBI) and strategic capabilities & performance management teams. This role will also be responsible for coaching others to learn and apply Hoshin Kanri tools and methodology.

  The Director, Operational Excellence (OpEx), Hoshin Kanri (HK) Deployment Lead plays a pivotal role in embedding the principles and capabilities of Operational Excellence (OpEx) to ensure efficiency, accountability and transparency across all levels of the GPS organization. This includes the implementation of sustainable process improvement as well as tracking and measuring results.

  Key Responsibilities:

  Actively deploy and coach the organization on Hoshin Kanri /strategic policy deployment and tools leading to the identification of breakthrough actions

  Partner with other functions, operating units and site based OpEx teams to ensure alignment of objectives between these groups and the central GPS OpEx group through catchball session

  Provide teaching and coaching to transfer Hoshin Kanri knowledge and skills into the organization

  Participate as a member of the central OpEx team to help develop and build OpEx capability across GPS through course development, training and coaching

  Assure adequate training and coaching practices are in place to equip employees within the GPS central OpEx team to facilitate strategy deployment events

  Support process management by applying Plan-Do-Check-Act (PCDA)

  Create and update standard playbooks

  Build, maintain and leverage relationships across the matrix to identify opportunities for process improvement and facilitate the implementation and continuous monitoring of processes and staying up to date on developments in process improvement methodologies and best practices

  Deliver step-change performance improvement through the execution of Hoshin Kanri improvement priorities and action planning.

  Act as a change agent for Hoshin Kanri adoption and champion change management practices to ensure sustainable continuous process improvement

  Execute high business value Lean Six Sigma projects

  Actively monitor and report Hoshin Kanri improvement priorities working in collaboration with the performance center of excellence (PCOE) team

  Up to 30% travel (Domestic and International)

  Qualifications & Experience:

  Bachelor’s degree in a scientific related discipline required; MBA or advanced scientific degree preferred

  12+ years’ experience in delivering measurable results in strategy policy deployment and process improvement

  Demonstrated experience with Hoshin Kanri/strategy policy deployment

  Lean Six Sigma Green Belt certification or higher

  Direct experience leading and supporting operational excellence transformations and strategy deployment in a pharmaceutical or a related regulated industry

  Additional Skills/Knowledge Required:

  Demonstrated passion for excellence

  Ability to interact with and coach all levels of the business

  Experience with facilitating workshops and leading teams

  Proven experience in applying consultative skills to drive organizations to think, behave and apply Hoshin Kanri methodology and tools

  Results-oriented with the ability to lead multiple initiatives at a time

  Solid business acumen

  Must possess a strategic perspective, leading vision and values, global acumen, and leadership disposition

  Excellent change management facilitation skills as well as strong leadership skills

  Demonstrated initiative, creativity, strategic capabilities, and ability to work effectively in complex, rapidly changing environments

  Must be skilled in strategic thinking, managing through systems, innovation management, and negotiation

  Must possess strong verbal and communication skills, and a well–developed ability to constructively work across functional areas and levels to achieve results

  #LI-Hybrid

  If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.

  Uniquely Interesting Work, Life-changing Careers

  With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in an inclusive culture, promoting diversity in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

  On-site Protocol

  Physical presence at the BMS worksite or physical presence in the field is a necessary job function of this role, which the Company deems critical to collaboration, innovation, productivity, employee well-being and engagement, and it enhances the Company culture.

  BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to [email protected] . Visit careers.bms.com/ (https://careers.bms.com/eeo-accessibility) eeo-accessibility to access our complete Equal Employment Opportunity statement.

  BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters.

  BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

  Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.

  Company: Bristol Myers Squibb

  Req Number: R1577718

  Updated: 2024-01-18 17:05:38.082 UTC

  Location: New Brunswick,New Jersey

  Bristol Myers Squibb is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, pregnancy, citizenship, marital status, gender expression, genetic information, political affiliation, or any other characteristic protected by law.

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