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Director of Operations, Arizona State University
Director of Operations, Arizona State University-July 2024
Tempe
Jul 12, 2025
ABOUT ARAMARK
At Aramark, we grow and advance the lives of millions by providing food, facilities, and uniforms services for their clients.
10,000+ employees
Food & Beverage
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About Director of Operations, Arizona State University

  Job Description

  As the Director of Operations, you will be responsible for planning, managing a high volume & complex, multi-location food service operation. Candidate will oversee the current operations leadership within the district which includes residential dining halls, casual dining, catering, and markets. The DO will be report to the Resident District Manager.

  #FS-500

  Job Responsibilities

  Plans, directs, and controls all unit food service and resources to meet operating and financial goals, client objectives and customer needs in a multi-unit operation.

  Responsible for analyzing all financial reports for residential and retail operations, as well as reviewing all financial measurements with directors to ensure achievement of financial goals.

  Provide guidance and support in developing action plans to address areas requiring improvement and ensures compliance with ARAMARK Standard of Operations in all residential, retail and catering operations.

  Oversee the implementation and maintenance of new marketing and culinary concepts for residential and retail locations.

  Interacts with Client Management and maintains effective client and customer relations at all levels with client organization.

  Interfaces with District Manager, Unit Directors, and their staff. Collaborates with managers of other units within own division.

  Ensures administration of HR policies and interprets and ensures compliance with company policies such as safety, sanitation and purchasing.

  In partnership with Finance, manages a budget and assists in the design of improvements to optimize financial performance and operational productivity.

  Develops operational component forecasts and can explain variances.

  Manages compliance with all local, state, and federal regulations and codes and maintains all associated records and reports.

  Reconcile month-end reports and develop action plans.

  Coach/develop a high potential employee to a higher level.

  Ensures compliance with Aramark's standards of operation always including safety standards and Aramark?s Business Conduct Policy.

  Qualifications

  In order to be prepared for this leadership role, qualified candidates will possess:

  Bachelor's degree level education highly preferred in an area of Food Service, Hospitality, Facilities, or Business Management.

  The ability to focus on client and customer services, entrepreneurship and building and growing a strong business is essential to success in this role.

  Savvy interpersonal skills to communicate effectively with clients, senior management, and Aramark support staff.

  Comfortable reading, understanding, and implementing contractual requirements, including identifying opportunities within contract terms and conditions to address operational issues.

  Meaningful experience in service industry, contract services, or hospitality environment.

  Proven ability leading through other managers.

  Experience in creating and managing a department budget, financial controls and analysis.

  Experience crafting product sales strategies and implementing operational programs and initiatives.

  This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective Equipment (PPE).

  Education

  About Aramark

  Our Mission

  Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

  At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

  About Aramark

  The people of Aramark proudly serve millions of guests every day through food, facilities, and uniform services in 19 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook , Instagram and Twitter .

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