Your Day-to-Day

Use financial analysis, data trends and market information to anticipate needs, identify operating/financial issues, and recommend actions to maximise financial returns.

Create the annual operating budget for the property and provide analytical support during budget reviews to identify cost saving and productivity improvement opportunities for department heads.

Analyse ROI for capital projects and present to stakeholders for review approval.

Maximise cash flow performance of the hotel through controls on inventory, credit and collection, disbursements, deposits and remittances.

Prepare financial statements and forecasts for the hotel.

Manage day-to-day activities, plan and assign work, and establish performance and development goals for team members. Provide mentoring, coaching and regular feedback to help manage conflict, improve team member performance, and recognise good performance.

Educate, train and motivate finance and accounting teams to achieve hotel revenue goals. Ensure employees have the information, market data, tools and equipment to successfully carry out job duties. Provide direction to hotel employees on how decision-making impacts profits and help improve the financial acumen of non-finance employees.

Promote teamwork and quality service through daily communication and coordination with key department heads collaboration with peers at other IHG properties.

Respond quickly to guest requests in a friendly manner. Follow up to ensure guest satisfaction.

Ensure accounting practices, support the guest experience through payment options, inventory controls and financial dispute resolution.

Implement and maintain acceptable accounting practices as required by company policy and procedures.

Develop and implement financial control procedures and systems; maintain records for internal and external audits; ensure compliance with government regulations and contractual agreements.

Manage hotel contracts such as vendor leases and service contracts.

Perform other duties as assigned.

What we need from you

Bachelor’s degree of equivalent in Accounting, Finance or Commerce.

4-8 years’ experience in Hotel accounting or audit with at least 1 year as a Manager of Finance Business Support or similar supervisory role, or an equivalent combination of education and work-related experience.

Professional accounting or finance designation or certification such as CPA or ICA preferred.

Knowledge of accounting fundamentals and taxation; experience performing asset management duties; providing business projections well regarded.

Candidate will be a strong leader, good team player and be supported by excellent communication skills, strong analytical skills and an ability to work collaboratively and champion change.

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?

Join Crowne Plaza one of the largest and best loved premium hotel brands in the world. With more than 420 hotels in diverse locations globally Crowne Plaza is the perfect base to connect on business, pleasure or a blend of both. We've thoughtfully designed our spaces to encourage, support and celebrate great connections. We're also big on meetings and events, a trusted and valued partner for connecting both domestic and global groups alike.

Our branded service style 'Dare to Connect' is crafted for connection. Designed for humans not nameless guests or colleagues. Still professional but touches guests on an emotional level. Where colleagues take their initiative and use their personality because they make a crucial difference in the guest's experience. The role of every colleague at Crowne Plaza is to create memorable emotional connections and the job of every leader is to create an environment where that can happen.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

At IHG Hotels Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.