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Director of Commercial, Network\Provider, and Affiliate IT Operations
Director of Commercial, Network\Provider, and Affiliate IT Operations-April 2024
Chicago
Apr 1, 2026
ABOUT CVS HEALTH
CVS Health is a healthcare innovation company. Together, we are helping people on their path to better health.
10,000+ employees
Healthcare
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About Director of Commercial, Network\Provider, and Affiliate IT Operations

  Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

  Position Summary

  The Director of IT Operations will be a key leader in the Commercial, Network\Provider, and Affiliate organization ensuring the effective delivery and utilization of IT assets and budget. They will insure the effective utilization of over 400 colleagues, >800 contractors and >100M budget toward our key goals and objectives. They will interact with multiple levels of the organization to ensure activities such as security implementations, audits, cloud utilization, project execution, and budget execution are tracked\completed flawlessly. This is an exciting role and will be consistently engaged in a multitude of interactions with our business and IT.

  This is a role that should be foundationally built on a person familiar with technology execution and fulfillment. They need to be constantly inquisitive asking why, digging into true root cause.

  Responsibilities of the role

  Technical leader that can translate complex ideas\concepts into business understandable and presentable information.

  Capability to dive deep into business or IT issues, simplify the opportunity statement, and help establish business cases and solution paths.

  Organize and analyze key data for leadership update meetings, large scale projects, and monthly achievements.

  Coordinate organizational communication strategy and patterns. This includes Townhall, Monthly Update Email and other content.

  Drive and coordinate key strategies with commercial, network\provider, and affiliates business leaders.

  Lead project review sessions and coordinate with portfolio and projects leaders ensuring key risks and issues are managed appropriately.

  Design and lead organizational technical and leadership training plans. Maximizing colleague learning opportunity and engagement

  Organize, lead, and monitor organizational key results and goals.

  Organize, monitor, and drive the full utilization of capital, operational, and expense budgets.

  Coordinate and drive technical and organizational issues to completion. This leader will be asked to organize highly technical staff around a single objective or issue resolution.

  Required Qualifications

  Required Experience

  5+ Years coordinating large complex organization.

  5+ Years in a technical role with firm understanding of IT concepts.

  2-3 Years of established background building successful business cases

  2-3 Years establishing clear communications for a large organization (Presentation, Town Halls, etc)

  Preferred Qualifications

  Other Experience

  2-3 years working with financial systems

  5+ years within a large IT organization

  Comfortable challenging and working with all levels of leadership and colleague.

  Proven experience as a self-driver

  EducationBachelors

  Pay Range

  The typical pay range for this role is:

  $144,200.00 - $288,400.00

  This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company’s equity award program. In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies. For more detailed information on available benefits, please visit jobs.CVSHealth.com/benefits

  CVS Health requires certain colleagues to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, religious belief, or other legally recognized reasons that prevents them from being vaccinated.

  You are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status or apply for a reasonable accommodation within the first 10 days of your employment. Please note that in some states and roles, you may be required to provide proof of full vaccination or an approved reasonable accommodation before you can begin to actively work.

  CVS Health is committed to recruiting, hiring, developing, advancing, and retaining individuals with disabilities. As such, we strive to provide equal access to the benefits and privileges of employment, including the provision of a reasonable accommodation to perform essential job functions. CVS Health can provide a request for a reasonable accommodation, including a qualified interpreter, written information in other formats, translation or other services through [email protected] If you have a speech or hearing disability, please call 7-1-1 to utilize Telecommunications Relay Services (TRS). We will make every effort to respond to your request within 48 business hours and do everything we can to work towards a solution.

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