Company Description

　　About Zenith:

　　Zenith is the ROI Agency. Our more than 6,000 specialists across 95 markets offer unparalleled capabilities in Media, Data, Technology, Commerce and Content. We put effectiveness at the heart of our work to solve complex challenges, drive successful business outcomes, and grow our clients’ businesses. Zenith is part of Publicis Media, the media arm of Publicis Groupe.

　　Job Description

　　Position Summary:

　　The Investment Operations Director is an integral role within the Inspire team, responsible for monitoring and building internal operational processes throughout the account. The Investment Operations Director will also be responsible for monitoring and enhancing a new reporting tool used heavily throughout the account. Data integrity is of upmost importance for the success of this new tool and client relations so a keen eye for detail and forward thinking are the key attributes required for this role.

　　Specific Responsibilities:

　　Creation of how-to and training documents

　　Collaboration between on- and off-shore teams

　　Fiscal year close letters

　　Manage RFI processes

　　Manage scrum calls

　　Track invoice reversals

　　Escalate unsent Insertion Orders and Order Status reports

　　Oversee reconciliation team – ensure invoices are accurately cleared for payment, meet requirements of client’s contractual timeline, etc.

　　Work with vendors to resolve large invoice discrepancies or escalate to investment leads

　　Estimate creation taxonomy

　　Work with onshore leads to determine checks and balances for correct programmatic commission and fee input

　　Review Prisma campaigns to confirm funds and other applicable fees (TAAG and ad serving/verification if this ever comes back in-house) are included where applicable

　　Manage day-to-day responsibilities of junior staff in campaign management tasks

　　Work with onshore team to ensure the PGD digital associates are fully utilized; layer in additional responsibilities as the solutions team grows and becomes more proficient

　　Qualifications

　　The candidate must have 5-8 years of experience consulting with clients on making strategic investment decisions to improve business results

　　Must have strong functional understanding of contemporary marketing analytics, advertising technology and research techniques, as well as an innovative vision on how the practice should evolve to keep pace with the ever changing marketing environment

　　Strong client management/consultative experience both presenting and resolving issues.

　　Extensive experience leading and managing marketing technology projects from ideation through installation

　　Strong critical thinking and problem solving skills – demonstrated ability to mine data for relevant and actionable insights

　　Solid written and verbal communication skill with ability to communicate/translate complex concepts to non-technical audience

　　Strong understanding and experience with digital media buying, KPI development and technology practices during campaign planning and execution

　　Demonstrated experience with programmatic audience buying concepts and execution

　　Must have demonstrable quantitative skills and the ability to roll up sleeves and dig into the numbers when necessary

　　Must have powerful leadership qualities, as will be required to lead external and internal resources into new marketing effectiveness territories

　　Candidate must have a strong attention to detail, and be able to quality check their teams’ work to ensure that data anomalies/mistakes are caught prior to delivery of the analysis to the client teams

　　Candidate must have strong management capabilities, both operationally (as well as strategically) to ensure that guidance is given to all teams on how to enhance the product as the account matures)

　　Candidate must be outgoing and able to integrate with a fast-paced Planning and Activation teams

　　Must be able to cultivate excellent relationships with technology and research partners

　　Ability to meet deadlines in a fast-paced environment

　　Hands on, problem solving abilities – “can do” approach (someone who is a thinker and a doer)

　　Additional Information

　　All your information will be kept confidential according to EEO guidelines.

　　Veterans Encouraged to Apply

　　Compensation Range: $115,500 - $140,000 annually. This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. For this role, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off.

　　#LI-Hybrid