Job Summary - Director, Integrated Accounts

　　The Director of Integrated Accounts leads system-wide efforts with Corewell/Priority Health/Munson in conjunction with product, network, operations, clinical, and pharmacy leadership regarding innovative initiatives leveraging both the Corewell and Munson relationships. The Director, Integrated Accounts is responsible for coaching and development of Sr. Account Executive working directly with Corewell and Munson HR teams reporting to this role; Cultivation with our agent/consultant partners ensuring strong relationships in the marketplace to support Greater Growth. Leads internal collaboration within Corewell Health System, support from Sr. Director, Integrated Accounts, & VP, Client Experience; Interface as needed with Sr. Director, Integrated Accounts, SVP, Employer Solutions, SVP, Provider to partner with Munson on critical COE initiatives to ensure development of solutions for optimal healthcare accessibility; Accountable for visibility and community engagement with strategic organizations to best position PH in the marketplace. The Director role will be leading the management of these accounts along with cultivating a strong relationship with their HR teams and executive leadership within those systems. The Director of Integrated Accounts will be accountable for ensuring transparency and connectivity system-wide working closely with Priority Health/Corewell's network, clinical, customer service, product, finance, pharmacy, and marketing teams to deliver an affordable and smooth member experience.

　　Essential Functions - Director, Integrated Accounts

　　Collaborate system-wide among Corewell to ensure positive member experience with Corewell employees along with Munson, our integrated accounts; Develop cross functional system-wide team to execute integrated initiatives supporting greater growth goals; Leads internal collaboration within Corewell Health System, support from Sr. Director, Integrated Accounts, & VP, Client Experience; Interface as needed with Sr. Director, Integrated Accounts, SVP, Employer Solutions, SVP, Provider to partner with Munson on critical COE initiatives to ensure development of solutions for optimal healthcare accessibility; Accountable for visibility and community engagement with strategic organizations to best position PH in the market.

　　Prepare market projections, regular progress, enrollment, budget, and marketplace condition reports for VP, Client Experience and SVP Employer Solutions. Accountable for Integrated account membership retainment at the annual retention % goals set forth by Priority Health’s business goal.

　　Manage team to develop and execute tailored strategic health plan recommendations for Corewell Health and Munson to meet overall financial, plan design, and employee retention strategies.

　　Build trust and develop relationships with Corewell leadership, Munson leadership, Provider, Product, Operations, Pharmacy; Provide frequent utilization and financial data, status updates, and benchmarking information to ensure strong partnership with integrated accounts.

　　Work with the VP Underwriting, VP Employer Solutions Operations to create and implement an integrated accounts Strategic Plan based on evaluation of business factors and employer insights data.

　　Serve as an integral member of the Employer Solutions leadership team, always bringing new ideas and looking for new opportunities including the establishment of outstanding participatory partnerships with other departments within Priority Health. Fosters coaching and development strategies in conjunction with the Sr. Director and Manager, Key & Integrated Accounts; Collaborates with Advisor, Client Experience regarding data analytics on key utilization metrics regarding Munson & Corewell Accounts; Strategically aligning an annual plan regarding educational opportunities for Munson & Corewell membership in partnership with their HR teams to elevate the member experience within their benefits plan to ensure positive marketplace sentiment within our integrated systems. Annual analysis of external market survey feedback to determine action needed for optimal membership retention.

　　Guide team in their personal and professional development. Create a working environment where productivity can be sustained and accomplished and where innovation and personal growth are encouraged and realized. Collaborate with Sr. Director, Key & Integrated Accounts regarding annual analysis of Integrated account team members’ salary and commission structure to ensure high retainment of talent for Priority Health; Execution of best practices regarding high performing account management teams working with large corporations and national consulting agencies; Working directly with Director, Agency Distribution and Training on proactive education for account management team members to support the business objectives and agency strategy annually; Working directly with Sr. Director, Marketing to support the effective communication and promotion of new products, health initiatives; P&L accountability/coordination with VP Underwriting; Director, Integrated Accounts is solely accountable to meet the membership and margin goals of Priority Health's strategic business plan related to Corewell & Munson, our integrated system partners. Priority Health is committed to meeting our 5-Year growth goals and this role is critical to this success. The Director role will be leading the management of these accounts along with cultivating a strong relationship with their HR teams and executive leadership within those systems. The Director, Integrated Accounts will be accountable for ensuring transparency and connectivity system-wide working closely with Priority Health/Corewell’s network, clinical, customer service, product, finance, pharmacy, and marketing teams to deliver an affordable and smooth member experience. This Director will be visible in the community and take an active role in promoting the brand for greater growth and optimal member retainment per the business goals.

　　Lead knowledge of the guidelines for underwriting, operations, ASO expertise, full portfolio of products and services

　　#LI-CH

　　Qualifications - Director, Integrated Accounts

　　Required bachelor's degree Marketing, business, or related area.

　　Preferred master's degree Business administration or related degree.

　　5 years of relevant experience in Account/Sales leadership preferred.

　　7 years of relevant experience progressive experience in managed care or health insurance sales and marketing including management of large national accounts required.

　　7 years of relevant experience developing and initiating a strategic sales plan preferred.

　　LIC- Health & Life Insurance License required.

　　Physical Demands

　　Pallet to Waist (6" from floor) > 5 lbs: Seldom up to 10 lbs

　　Waist to Waist > 5 lbs: Seldom up to 10 lbs

　　Waist to Chest (below shoulder) > 5 lbs: Seldom up to 10 lbs

　　Waist to Overhead > 5 lbs: Seldom up to 10 lbs

　　Bilateral Carry > 5 lbs: Seldom up to 10 lbs

　　Unilateral Carry > 5 lbs: Seldom up to 10 lbs

　　Pushing Force > 5 lbs: Seldom up to 10 lbs

　　Pulling Force > 5 lbs: Seldom up to 10 lbs

　　Sitting: Frequently

　　Standing: Occasionally

　　Walking: Occasionally

　　Forward Bend - Standing: Seldom

　　Forward Bend - Sitting: Occasionally

　　Trunk Rotation - Standing: Seldom

　　Trunk Rotation - Sitting: Occasionally

　　Reach - Above Shoulder: Seldom

　　Reach - at Shoulder or Below: Seldom

　　Handling: Occasionally

　　Forceful Grip > 5 lbs: Seldom

　　Forceful Pinch > 2 lbs: Seldom

　　Finger/Hand Dexterity: Frequently

　　Primary Location

　　SITE - 1959 E Paris Ave SE - Grand Rapids

　　Department Name

　　PH - Key Accounts

　　Employment Type

　　Full time

　　Shift

　　Day (United States of America)

　　Weekly Scheduled Hours

　　40

　　Hours of Work

　　8am - 5pm

　　Days Worked

　　Mon - Fri

　　Weekend Frequency

　　N/A

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　　Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.

　　Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.

　　An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.

　　You may request assistance in completing the application process by calling 616.486.7447.

　　People are at the heart of everything we do, and the inspiration for our legacy of outstanding outcomes, innovation, strong community partnerships, philanthropy and transparency. Corewell Health is a not-for-profit health system that provides health care and coverage with an exceptional team of 60,000+ dedicated people—including more than 11,500 physicians and advanced practice providers and more than 15,000 nurses providing care and services in 22 hospitals, 300+ outpatient locations and several post-acute facilities—and Priority Health, a provider-sponsored health plan serving more than 1.2 million members. Through experience and collaboration, we are reimagining a better, more equitable model of health and wellness.