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Direct Support Professional I
Direct Support Professional I-March 2024
Santa Rosa
Mar 28, 2026
About Direct Support Professional I

  BECOMING INDEPENDENT JOB DESCRIPTION

  POSITION:   Direct Support Professional I (DSP I) 

   

  PROGRAM:   Living Services 

   

  POSITION DESCRIPTION:   A DSP I serves as a personal attendant for individuals who choose to or are working towards living independently. A DSP I is expected to assist and supervise individuals with personal care needs as well as help them to achieve their personal goals through learning skills and participating in activities of their choice that the individuals, by virtue of their condition, cannot personally perform on an independent basis. 

   

  SALARY:     $20-$21/hour 

   

  STATUS: Non-exempt

   

  CRITICAL JOB FUNCTIONS

   

  While working with individuals, DSP I’s are expected to provide instruction, assistance, and supervision in skills essential for individuals striving for independent living as described below:

   

  PROVIDE SUPPORTS & TRAINING

  Works 1:1 with individuals in home/community environment (direct supervision & support).

  Supervise and assist with personal health and hygiene, including personal grooming, bathing, toileting, the use of adaptive equipment, and appropriate attire. 

  Provide assistance, supervision, and support to individuals with a variety of personal care needs, including those related to health and hygiene, maintenance of their household, healthy eating, health-related appointments, and instructions, including medication, financial systems, and shopping.

  Attend, actively engage, and participate in team meetings & trainings.

  Completes monthly trainings on schedule within the provided timeframe.

   

  IMPLEMENT SERVICE PLANS

  Ensure individual's personal choice is at the forefront of service plan delivery.

  Understanding and adherence to any individualized service plans, including medical or behavioral.

  Participate in meetings with the interdisciplinary team/circle of support as requested.

   

  KEEP RECORDS AND WRITE REPORTS 

  Records data relative to tasks (BI information platforms; Therap/EVV/ISP data, ADP, TripLog, etc).

  Time and Attendance records (ADP) - Responsible for daily punches for all shifts/applicable breaks and daily review of timecards/corrections/edits (notes).

  Therap - Daily notes must be submitted for all 1:1 services within 24 hours of service.

  Company email must be checked during each shift. Email responses are expected within 24 hours or at your next scheduled shift (for emails where you are the only recipient). Text message correspondence must be replied to during your shift.

  Google Calendars/Daily Schedule - All staff must ensure either their Google Calendar or their daily schedule is reflective of all activities during working hours.

   

  DEVELOP AND MAINTAIN EFFECTIVE RELATIONSHIPS

  Assist individuals in establishing and maintaining social connections with persons of their choosing, with a focus on reducing relationships with paid supports.

  Support and participate alongside individuals in community events and activities.

  Develop and maintain effective relationships with persons served (including their family and friends), peers, supervisors, and other staff, affiliated agency staff, and members of the community.

  Participate in meetings with the interdisciplinary team/circle of support.

  Plans and coordinates Community Access activities per shift based on individual's interests.

  Encourages and schedules engagement in HQ classes/utilization and HQ/BI Community events.

   

  TRANSPORTATION OF PERSONS SERVED

  Transport persons served as needed to and from community activities/appointments/errands, etc. This may be in a personal vehicle, BI vehicle, or riding public/para transportation services. 

  Ensure safe entry and exit protocols, as well as ensure the safety of individuals while in a moving vehicle (i.e., tie-downs, seatbelts).

  Ensure inspection and cleanliness of the vehicle before/after each use.

  Triplog application (with Magic Trip enabled) must be used for all personal and fleet mileage driven during your scheduled work day. Trips must be reviewed, corrected, and submitted daily or at the start of the next shift. 

  Applicable inspections performed via Fleetio application prior to usage of any BI vehicle at any time.

   

  OTHER

  Provide support as a Direct Support Professional working in any BI program, including but not limited to providing in-home care, transportation, in-community services and direct supervision for individuals served.

  All BI working hours should be performed at a BI location, in the individual’s home, or at a community site with the individual.. Exceptions need to be pre-approved by your supervisor. 

  Availability and flexibility to accommodate changing individual support needs.

  Executes position-specific job duties and other duties as assigned at the discretion of BI.

  CANDIDATE SHOULD POSSESS THE FOLLOWING SKILLS

   

  Organized :  Able to perform job duties with efficiency and accuracy.

   

  Dependable : Can be relied upon; trustworthy, responsible, punctual.

   

  Good Judgment : Chooses courses of action that result in beneficial outcomes for all BI stakeholders.

   

  Positive Attitude: Has an overall positive, open, and supportive attitude.

   

  Interpersonal Relations: Is able to relate well to others.

   

  Communication : Excellent verbal/written communication skills in English, is able to comprehend and follow direction, as well as be an effective listener.

   

  Initiative: Is a self-starter.

   

  Philosophical Commitment : Demonstrates commitment to BI’s established culture of dignity and respect. 

   

  QUALIFICATIONS AND REQUIREMENTS

   

  EDUCATION:   High School diploma or equivalent preferred. 

   

  EXPERIENCE:   Previous experience working with individuals with intellectual/developmental disabilities is desirable. Good customer service skills and an interest in helping others pursue and achieve their goals are required. Must be able to speak, read, write, and understand the primary language used in the workplace (English).

   

  PHYSICAL REQUIREMENTS:

  A physical condition that will permit frequent bending, turning, and lifting without injury.

  Ability to operate a vehicle for a portion of your shift.

  Ability to walk and stand for prolonged periods of time.

  Ability to assist individuals in wheelchairs.

  Provide personal care to individuals, including assistance in the restroom and feeding.

  Lift at least 40 pounds.

  Clearance of pre-employment Functional Capacity Evaluation with no restrictions that cannot be reasonably accommodated without undue hardship.

   

  MAY REQUIRE ONE OR ALL :

  Valid California driver’s license

  Insured, dependable vehicle

  Proof of current auto insurance

  On-Duty Meal Period Waiver

  First Aid and CPR certification

  Criminal Record Clearance

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