In SMC and Digital Sales, we have set out with the purpose of empowering our customers through the unique value of the Microsoft cloud by building a globally led, digital-first scale organization aligned with partners. Dedicated to one of the fastest growing customer segments, the Small, Medium, Corporate (SMC) and Digital Sales organization is on pace to be Microsoft's next $100 billion-dollar business - this is where you come in. As part of local subsidiaries or Digital Sales centers around the world, you will support a dedicated set of customers in identifying and achieving their business objectives through best-in-class digital engagement and partner co-selling. You will also have an opportunity to work cross-collaboratively while living our shared SMC and Digital Sales Culture priorities: Diversity and Inclusivity, Wellbeing, Sustainability, and Learning. If you have been described as customer obsessed and have a passion for digital-first solutions, we invite you to learn more about the SMC and Digital Sales organization and the value we deliver to our customers, partners, and one another, every day.
As an Azure Infrastructure Specialist, you are a business leader with technical expertise working with our most important managed customers. You will lead a virtual team of sales, technical, and services resources to help customers realize digital transformation through cloud computing achieve/exceed quarterly Azure Apps & Infrastructure consumption targets for related workloads in your assigned accounts. You possess both a high EQ with executive presence, able to engage with senior decision makers to uncover digital transformation initiatives, and a passion to learning how Azure cloud services can deliver digital transformation. You will develop and maintain an Azure Infrastructure expertise, able to identify projects, build a compelling business case, and drive the consumption project to production. You will build and maintain relationships with customers, influence long-term strategic direction and act as a trusted advisor driving engagement at the CXO level with technology decision makers. You will help customers evaluate their cloud strategy, determine approaches to application and data migration and modernization, and recommend solutions that meet their requirements. This opportunity will allow you to accelerate your career growth, honing your solution sales and collaboration skills, and deepening your cloud expertise. This role is flexible in that you can work up to 50% from home.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Responsibilities
Sales Execution
Engage in conversations with customers aligned to their industry to introduce how other workloads could enable digital transformation areas that is aligned with the customer's industry and turns opportunities into deals. Initiates conversations with customers on digital transformation in one or more solution areas, in collaboration with partners and services. Creates guiding examples of digital transformation through seminars, workshops, webinars, and direct engagement.
Collaboratewith team members to discover new opportunities. Drive incremental revenue growth through personal campaigns (e.g., portfolio analysis) or internal sources (e.g., Marketing). Collaborate with account teams, partners, or services to track and qualify new opportunities. Collaborate with other teams (e.g., account teams) and services to build pipeline. Interface with customers and build relationships via social selling. ApplY Microsoft's sales process (MSP) to determine the quality of the opportunity and whether to proceed.
Identify opportunities to drive consumption and grow business with existing customers by initiating conversations, providing demos or quotes, and collaborating with partners or internal teams (e.g., Technical Sales Professionals, Global Black Belts. For licensing transactions and project engagements, ensure rapid and robust deployment plan at point of sale that is validated by services and partners.
Identifiy customer business needs and technology readiness. Contribute to the development of solutions in collaboration with internal teams, partners, and services. Propose prioritized solutions that align with customers' needs. Articulate the business value of proposed solutions.
Proactively build external stakeholders' mapping. Collaborate with account teams (e.g., Account Executives) to identify and engage senior business subject matter decision makers at the customer's/partner's business.
Implement strategies to accelerate the closing of deals. Contribute input on strategies to drive and close prioritized opportunities. Coaches less experienced team members in deal plan execution. Implement close plans (e.g., how to map timeline, engage the customer, get customer buy-in and commitment) to de-risk and drive predictable deal closure.
Scaling and Collaboration
Collaborate with GPS and with a network of partners to cross-sell and up-sell. Identify new partners by researching and discussing with partners on customer scenarios. Develop joint value proposition with partners. Contribute to developing partner strategies to address gaps in partner capabilities.
Apply the orchestration model to leverage and expand relationships with internal stakeholders and partners (e.g., Enterprise Operating Unit). Navigate the MSFT organization to bring the best impact to the customer.
Technical Expertise
Lead conversations and set up events within Microsoft. Mentor others and developstrategies for best practice sharing across subsidiaries. Contribute ideas that can be instituted across Microsoft.
Initiate conversations with prospective customers/partners at events to expand external network. Acts as a subject matter expert in one or more solution area(s).*
Collaborate with the 'compete' global black belts (GBB) to analyze competitor products, solutions, and/or services and implements strategies to position Microsoft against competitors in customer communication. Proactively provide analysis of the competitive landscape in supported solution area. Evaluates opportunities and makes recommendations on pursuit or withdrawal. Holistic value of MSFT platform versus single-point solution that positions MSFT favorably against competitors.
Sales Excellence
Collaborate with partners and resources and leverages customer insights or industry knowledge. Contribute to exploring business and emerging opportunities to optimize the portfolio and support customer innovation.
Review feedback report and coaches others on ensuring customer/partner satisfaction and decreasing dissatisfaction by establishing recovery action plans to improve clients' overall experience. Manage and/or orchestrate sales and delivery success through the account team and pursuit team.
Engage with internal and external stakeholders on business planning, Rhythm of Business (ROB) meetings to review and plan for accounts in the assigned territory.
Collaborate with extended sales team, partners, and marketing to conduct business analysis (e.g., whitespace analysis, identify industry trends) to pursue high-potential customers and develop a target list of potential business.
Manage the end-to-end business of the assigned territory. Conductforecasting for accounts and develops a portfolio and territory plan to drive intentional selling aligned with strategic priorities.
Complete required training and obtains relevant product and role certifications aligned to the role and workload/industry
Qualifications
Required/Minimum Qualifications
Proven technology-related sales or account management experience
o OR Bachelor's Degree in Information Technology, Business Administration, or related field AND technology-related sales or account management experience.
Additional or Preferred Qualifications
Technology-related sales or account management experience
o OR Bachelor's Degree in Information Technology, Business Administration, or related field AND technology-related sales or account management experience
Solution sales or consulting services sales experience.
Fluency in French is essential
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .