Digital Product Manager - Buy Now Pay Later (BT Consumer/EE)

　　Job Req ID: 28010

　　Posting Date: 23 Jan 2024

　　Function: Product & Propositions

　　Location:

　　1 Braham Street, London, United Kingdom

　　Salary: Negotiable

　　As a Capability Product Manager focusing on Buy Now, Pay Later (BNPL) products, you will have the exciting opportunity to lead and innovate in the rapidly growing field of financial services. This role involves spearheading the strategy, design, and execution of our BNPL offerings, aligning them with customer needs and market trends.

　　Your responsibilities will include overseeing the end-to-end development of the BNPL product, from conceptualisation to launch. You'll collaborate closely with Product Owners and their teams, guiding the evolution of the product, ensuring its alignment with business goals, and maintaining its competitiveness in the market. Your involvement will span the entire lifecycle of the product, requiring you to assist teams in refining the product, prioritizing features, and solving any challenges that arise during development.

　　Managing stakeholders and internal subject matter experts will be a key part of your role, requiring excellent communication and relationship-building skills. You'll also play a crucial role in developing and implementing the Go-To-Market (GTM) strategy, ensuring the successful launch and adoption of the product.

　　The immediate assignment

　　Be part of the transformation of our digital experiences. You’ll be responsible for the performance of payments journeys, across the BT Consumer group, including EE. You'll operate at squad level, leading a cross functional team of colleagues, delivering world class products. You'll influence the experience of millions of customers. The exact digital product or journey in scope of any of our roles will evolve over time.

　　You'll have the following responsibilities

　　Be accountable for the product vision and strategy to define and evolve objectives and key results for your squad

　　You'll inspire, coach and guide a squad to ensure the delivery of outcomes to support the customer and business

　　Be responsible for interrogating customer insight and data to identify key customer needs whilst supporting business priorities

　　Provide credible input into your squad strategy and prioritise a backlog to support this with a positive value to effort ratio

　　You'll leverage the squad's skills to collaboratively discover and iterate solutions that are valuable, usable, feasible and viable

　　Responsibility for clearly communicating your product’s performance and demonstrate how this contributes to the digital and business objectives

　　You'll nurture partnerships with stakeholders and collaborate with them to achieve the product vision.

　　You'll have the following skills & experience

　　Due to the nature of this assignment, we are looking for demonstrated prior experience of:

　　Stakeholder management in a large, complex organisation

　　Commercial experience in a Product role at a technology led organisation, in payments

　　Exposure, passion or interest in payments and money flows

　　Experience influencing and/or making data informed decisions

　　The ability to explain technical topics to non-technical audiences

　　Working in ambiguous environments

　　General

　　Demonstrable success as a product manager over large and complex digital initiatives

　　Understanding of agile methodologies, ideally as part of a squad

　　Strong stakeholder management skills

　　Strong commercial background in data driven product insight. With excellent knowledge of product KPIs, and ability to draw insight from the numbers and translate to business requirements

　　Historic champion of Digital

　　Adaptable approach to understanding a product’s features and technical composition. You have knowledge of new and emerging technologies and the potential they provide

　　Strong collaboration mindset with peers, scrum teams and business stakeholders, all to maximise value created by squad

　　Whatg you'll get in return

　　Hybrid working (3 days per week in the office, 2 wherever)

　　Competitive salary

　　25 days annual leave (plus bank holidays)

　　10% on target bonus

　　Life Assurance

　　Pension scheme

　　Option to join the Healthcare Cash Plan or other benefits such as dental insurance, gym memberships etc.

　　50% off EE mobile pay monthly or SIM only plans

　　Exclusive colleague discounts on our latest and greatest BT broadband packages

　　30% discount for friends and family on EE mobile pay monthly and SIM only plans

　　About us

　　BT is part of BT Group, along with EE, Openreach, and Plusnet.

　　Millions of people rely on us every day to help them live their lives, power their businesses, and keep their public services running. We connect friends to family, clients to colleagues, people to possibilities. We keep the wheels of business spinning, and the emergency services responding.

　　We value diversity and celebrate difference. As Philip Jansen, our CEO, says ‘We embed diversity and inclusion into everything that we do. It’s fundamental to our purpose: we connect for good.’

　　We all stick to the same values: Personal, Simple, and Brilliant. From day one, you’ll get stuck in to tough challenges, pitch in with ideas, make things happen. But you won’t be alone: we’ll be there with help and support, learning and development.

　　This is your chance to make a real difference to the world: to be part of the digital transformation of countless lives and businesses. Grab it.

　　A FEW POINTS TO NOTE:

　　Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.

　　DON'T MEET EVERY SINGLE REQUIREMENT?

　　Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.