At ALLO, we believe people are our biggest asset. Our team brings the ALLOmission to life because as local members of each community, we live,work, play, and volunteer right here with you. We're passionate aboutbeing involved and contributing to the success and progress of each of our GIGCommunities.

　　We pursue these passions because ALLO leaders have created a workplace wherefolks are valued, ideas are heard, and leaders and teammates show up foreach other at work and in life.

　　Here's the deal: We're looking for a creative mind to join ourfast-paced team of digital disruptors. It's our mission to give ourcustomers and #fiberfam a truly one-of-a-kind online experience. Takeeverything you know about telecom and toss it out because if average,satisfactory, or standard is ok with you, this job is not. Our standard ismore, further, better, and we're not afraid of being extra.Flexibility is an important part of this gig the way we use the internet isalways changing you need to be willing to change with it.

　　Our team works closely with all departments at ALLO, so we need anindependent go-getter who also plays well with others. ALLO is in a period ofendless growth and the possibilities require stamina, a freakish attentionto detail, and a genuine desire to be constantly outshining the competition.We manage the entire online customer experience, whether they slide into ourDMs on twitter, send us a request via email, or hop on our website chat,we are there to help with a can-do attitude and an obsessive dedication togrammar. Knowledge and experience are essential.

　　We're looking for someone who is digitally savvy with real writingexperience, but character is just as important. You're a great fit if youhave a natural instinct for our core values: Honest, Local,Exceptional, and Hassle-Free. Advanced fiber-optic understanding isn'trequired, so if going the extra mile doesn't make you sweat and you knowjust how fast the online world can change, let's talk about GIG thingstogether.

　　RESPONSIBILITIES:

　　Here's what a typical day looks like:We are customer-obsessed. Start each day with a customer-first mentality,then punch that clock and check your inbox.We kick off each day with a daily digital email to confirm our platformschedules, brainstorm, start new projects, and occasionally debate thecorrect pronunciation of GIF.You'll have dedicated social, chat, and email hours where you monitorand respond on all platforms. Stay focused; we maintain a 100% responserate (15 minutes or less).Impressions matter, both paid and personal. We aim to achieve impressionexcellence on every digital platform.Check your ongoing social interactions from the previous day. Do any itemsneed to be escalated? Can we troubleshoot further or give them a call tomake it easier?Jump into a social brainstorming meeting, work through content questions andadd new ideas to our get-after-it list.Plank break, sometimes you just have to engage your core to engage your brain.We're always juggling PR events, social media giveaways, contentcreation, inter-departmental meetings, and usually spur-of-the-momentideas we've never even tackled before.Communicate openly, track your deadlines, own your task list, and beprepared to share your accomplishments and your struggles at your weeklycheck-in.

　　Colorado Residents: typical pay range for this role will be from $17.00 -$21.00 per hour depending on experience.

　　QUALIFICATIONS:

　　Here's what we expect you to prove at the interview:

　　EDUCATION:College Degree or four years of professional written communication experience

　　EXPERIENCE:Customer service, telecom industry experience a plusPersonal experience using social media sites: Facebook, Twitter,Instagram, LinkedIn, YouTube, RedditProfessional experience representing a brand or company in a public/onlineforum via emails, website, or social media.

　　Here's what our ideal team member will bring to the table:You're comfortable in public social forums, you've got a friendlydemeanor, a creative side, and intuitive written abilities.Typing accuracy and speed are a must, we don't set our keyboards onfire, but it's close.Advanced knowledge of spelling and grammar is preferred.Nearly excessive knowledge of social media platforms: Facebook, Twitter,Instagram, LinkedIn, Reddit, and YouTube a plus.We're a straightforward team; there's no room for drama. We thrive onhonest communication and collaboration... for full information followapplication link.