DHS PROGRAM ELIGIBILITY ANALYST

　　Date: Jan 19, 2024

　　Req ID: 36602

　　Location:

　　N/A, AR, US, 72703

　　Category: AR DEPT OF HUMAN SERVICES

　　Anticipated Starting Salary: $40,339.94

　　Position Number: 22169369

　　County: Washington

　　Posting End Date: 01/29/2024

　　Anticipated Starting Salary: $40,339.94

　　DCO

　　Hiring Official: Karen Rettmann

　　This position is being considered for vacancies in the following counties: Baxter, Benton, Boone, Carroll, Crawford, Franklin, Logan, Madison, Marion, Newton, Polk, Scott, Searcy, Sebastian, and Washington.

　　Minimum Qualifications (from OPM Job Specification):

　　The formal education equivalent of a bachelor's degree in psychology, sociology or a related field; plus two years of experience in policy development, researching or determining eligibility for social service programs. Additional requirements determined by the agency for recruiting purposes require review and approval by the Office of Personnel Management. OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.

　　Job Summary

　　The DHS (Department of Human Services) Program Eligibility Analyst is responsible for researching and drafting new and revised policies and procedures, providing technical assistance, subject matter expertise, and operational support for staff who determines eligibility and delivers services to the public for government programs. This position is governed by state and federal laws and agency policy.

　　Special Requirement (Preferred Skills/License/Experience/Travel, Shift Work, etc.):

　　Must possess a valid Arkansas driver’s license (per OPM)

　　Some travel including overnight, lifting up to 20 pounds, frequent stooping and bending, ability to sit for extended periods of time including riding in a vehicle, extensive computer work utilizing Microsoft Office Suite, occasional overtime, ability to utilize current phone system, clear enunciation, and excellent verbal and written communication skills. This position is FSLA exempt and overtime is not compensated.

　　The Department of Human Services is a place for people passionate about serving others and changing lives for the better. We care for Arkansans of all ages and ensure places like child care centers and nursing homes are safe. We are the safety net for the most vulnerable Arkansans. Whether you answer the phones, take applications, protect children, or help care for residents or patients at one of our facilities, you make a difference by working at DHS. Plus, working for the State has great perks, including a pension, maternity leave, paid state holidays, and much more. At DHS, we take care of our employees so you can help care for others.

　　Position Information

　　Class Code: G267C

　　Grade: GS07

　　FLSA Status: NON-EXEMPT

　　Salary Range: $40,340.00 - $58,493.00

　　Summary

　　The DHS (Department of Human Services) Program Eligibility Analyst is responsible for researching and drafting new and revised policies and procedures, providing technical assistance, subject matter expertise, and operational support for staff who determines eligibility and delivers services to the public for government programs. This position is governed by state and federal laws and agency policy.

　　Functions

　　Researches, analyzes, and interprets state and federal laws and regulations related to assigned programs or agency; gathers information from appropriate organizations regarding policy recommendations for change; makes recommendations for policy development and drafts new policies, or revises existing policies based on research and analysis; develops and monitors the implementation of new or revised policy and corrective action plans.

　　Interprets and communicates eligibility requirements, policies, and procedures to internal and external customers and writes and/or completes reports, correspondence, eligibility decisions, and summary forms regarding findings.

　　Requests and compiles evidence from sources, including employers, claimants, physicians, hospitals, and health agencies, by contacting parties via telephone or correspondence in order to make claim determination.

　　Reviews evidence of compliance by comparing claim evidence provided to applicable federal rules and regulations; determines the need for independent medical evidence, such as consultative examinations, by reviewing case files and supporting medical documentation.

　　Prepares written vocational analyses by reviewing vocational requirements, considering individual’s capacity to perform past work or ability to transfer to other work, reading vocational rule tables, noting age, education, and skills of individual, and consulting vocational consultant.

　　Confers with medical consultants for interpretation and analysis of technical medical data by phone or correspondence.

　　Attends staff meetings to review problems, provide input into policy and procedure review and development, and address community-based support issues.

　　May serve as mentor by training program eligibility assistants, technicians, or specialists.

　　Performs other duties as assigned.

　　Dimensions

　　Infrequent travel within assigned region is required.

　　Knowledge, Skills and Abilities

　　Knowledge of state and federal laws and regulations related to assigned program or agency.

　　Knowledge of policies, procedures, and regulations used in applying and interpreting eligibility criteria for the respective program.

　　Knowledge of policy development and program management and evaluation.

　　Knowledge of interviewing/referral techniques.

　　Ability to research, analyze, and evaluate information.

　　Ability to resolve problems.

　　Ability to communicate both orally and in writing.

　　Ability to interpret and apply policies, procedures, and guidelines in determining eligibility for assistance programs.

　　Ability to evaluate client information, assess client needs, and make referrals.

　　Ability to evaluate case information and determine eligibility for programs.

　　Minimum Qualifications

　　The formal education equivalent of a bachelor's degree in psychology, sociology or a related field; plus two years of experience in policy development, researching or determining eligibility for social service programs.

　　Licenses

　　The State of Arkansas is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, age, disability, citizenship, national origin, genetic information, military or veteran status, or any other status or characteristic protected by law.

　　Nearest Major Market:Fayetteville